Hybrid Operations Director

at Peak Fitness Solutions

• Job title: Operations Director
• Job type: Full Time
• Experience level: Lead
• Salary: $52,500 - $85,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Atlanta, United States

About the role

• Operations Director at Peak Fitness Solutions responsible for efficient operations and team management. Overseeing multiple fitness locations with a focus on revenue and service quality.

Responsibilities

• Maintain detailed knowledge of PFS locations, services, and staff
• Oversee recruiting efforts for all club-level positions
• Conduct weekly facility visits
• Train, develop, and hold accountable all club-level staff
• Manage all PFS location POS and database systems
• Renew club pre-paid memberships on monthly basis
• Order supplies, inventory, and replacement small equipment
• Establish and support goals for both General Managers and individual Personal Trainers
• Prepare payroll for W2 employees and 1099 contractors

Requirements

• Bachelor’s degree (prefer in Business Administration, Marketing, Communications, or a fitness-related field)
• 2-5 years experience in managerial role
• A well-developed understanding and use of sales, project management, and organizational skills
• Excellent interpersonal skills with the ability to manage a large, diverse team
• Strong written and verbal communication skills
• High levels of professionalism, honesty, and work ethic
• Superior sense of “white-glove” customer service
• Working knowledge of Google Business tools including Drive, Sheets, Docs, Drive, Calendar, and Meets
• Strong time management skills
• Ability to speak in a professional manner to small or large groups both within and outside the organization
• Can identify and speak to current health, fitness, and market trends

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources