Senior Customer Success Manager responsible for driving product adoption and measurable ROI for Tailos customers through strategic management and customer engagement in Austin, Texas.
About the role
- Microsoft Success Manager at Pax8 enabling Microsoft partners to adopt AI capabilities effectively. Collaborating with partners to drive growth and build confidence with Microsoft solutions.
Responsibilities
- Focus on enabling existing Microsoft partners to drive adoption, activation, and expansion of AI capabilities
- Execute partner growth plays by turning Microsoft-focused strategies into practical, repeatable actions
- Run enablement moments that matter including workshops, briefings, webinars and campaigns
- Mobilise partner go-to-market by helping partners shape compelling offers, packages and messaging
- Guide partners through Microsoft programs and resources
- Use Microsoft targeting insights to identify customer opportunities
- Build a consistent engagement rhythm with partners and internal stakeholders
- Support key lifecycle moments such as renewals and Microsoft-led calls to action
- Continuously upskill in Microsoft AI through certifications and structured learning
Requirements
- Proven experience in partner-facing sales, marketing, enablement, or business development within the IT or cloud ecosystem
- Strong understanding of the Microsoft partner landscape and what drives partner growth and capability
- Familiarity with Microsoft solutions such as Microsoft 365, Azure and Copilot
- Confidence facilitating workshops, webinars or briefings
- Ability to turn strategy into action: building plans, running outreach, and executing campaigns across multiple channels
- Comfortable navigating complexity, juggling priorities, and keeping multiple stakeholders aligned
- Relationship-first approach: empathetic, credible, and able to influence without authority
- Commitment to complete an applicable Microsoft certification within your first 90 days
Benefits
- 2 weeks of bonus leave every year
- Private Health Insurance
- Unlimited growth through learning & development (L&D) programs
- Donation matching program
- DEI-B events
- Employee resource groups
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Partner Success Associate managing SMB acquisition partners using a scalable approach at Insurify. Supporting partner onboarding and performance monitoring in a hybrid work environment.
Client Success Manager enhancing client satisfaction and managing relationships at ThoughtFull. Driving business growth and maximizing client engagement through proactive support and recommendations.
Hands - on CRM Manager designing email and automation campaigns to optimize conversion for a pet supplements company. Requires strong copywriting and basic design skills with hybrid work in Berlin.
Customer Success Manager supporting clients in telecom and AI solutions. Involves customer development and ensuring excellent experiences.
Customer Success Manager enhancing client relationships and driving value at a customer - oriented company in Sydney. Focused on onboarding, product usage, and customer insights.
Enterprise Customer Success Manager at GoodData, managing strategic customer relationships and driving analytics platform adoption. Collaborate cross - functionally to deliver value and growth for enterprise accounts.
Technical Success Manager working directly with clients while leveraging LoanPro SaaS platform for lending solutions. Collaborates with internal teams to ensure customer satisfaction and implementation success.
CT
Customer Success Operations Manager at Clio focusing on onboarding and professional services for B2B legal tech. Analyzing processes and driving efficiencies for customer success teams.
Customer Success Manager responsible for ensuring customer success with Slack and Salesforce's AI CRM. Providing strategic guidance and technical support to drive customer satisfaction and engagement.