Entry - level Junior Software Engineer at Upstream Impact focusing on QA, reliability, and software development processes. Collaborating in a small team to improve product quality through testing and operational support.
About the role
- Full-Service Reviewer performing estimate and documentation reviews for Paul Davis, a restoration industry leader. Serving as a key member of the Claims Force Team to ensure service level compliance and accuracy.
Responsibilities
- Complete accurate, timely estimate and documentation reviews through our main technology platforms: XactAnalysis & Xactimate, Claims Connect & Mobile Claims, Validate, CMS, Mitigate, and other estimating/claim management platforms and software.
- Communicate directly with franchisees and insurance carriers to ensure that these requirements are being met.
- Coach franchises on opportunities to improve their estimating and documentation performance.
- Provide support to the Team Manager and other leaders in the onboarding process of new team members and those in new positions.
- Provide assistance to franchises on estimating requirements and claim expectations, based on carrier guidelines, and support technical claim inquiries across the estimating/claim management platforms.
Requirements
- High school diploma or GED
- Bachelor’s degree or equivalent experience in insurance claims or related field
- One plus years of experience with industry estimating/estimate review.
- Two plus years of experience with contracting and/or fieldwork for a given trade
- Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel)
- Subject matter expert-level knowledge and performance excellence within the insurance industry, including but not limited to mitigation, contents, and reconstruction concepts, operational practices, and verbiage
- Knowledge of estimating platforms; Verisk, CoreLogic, Symbility, and other estimating software
- Ability to independently problem solve, resolve conflicts, and manage priorities.
Benefits
- Medical, Dental & Vision Benefits Offered
- 401(k) matching
- Opportunity for advancement
- Training & development
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