Account Manager responsible for driving business growth of hotels for Staycation. Providing consultative guidance and ensuring optimal hotel experiences for users.
PL
Hybrid Commercial Lines Account Manager
Posted last month
About the role
- Commercial Lines Account Manager providing support for customer satisfaction in insurance. Responsible for client service, product issues resolution, and account management in a hybrid work model.
Responsibilities
- Provide prompt, accurate and courteous service to clients, producers, and company personnel
- Responsible for rating of customer using carrier websites
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and service
- Handle renewal commercial lines submissions
- Create proposals for Sales Executive
- Support sales team and new producers to understand commercial lines coverage
- Manage daily account management of assigned commercial business
- Support all team projects and priorities as determined by management
- Assume other job responsibilities as assigned by manager
Requirements
- 3-5 years of previous commercial insurance customer service or insurance sales experience preferred
- High school diploma or equivalent required; college degree preferred
- Active New York Property & Casualty insurance license
- Claims experience is helpful, but not required
- Excellent interpersonal and communication skills (both oral and written)
- Proficient with use of Microsoft Office Suite and products
- A passion for being part of a team that drives our company to industry leadership
- Ability to establish and maintain effective working relationships with both peers and clients
- Authorized to work in the U.S. without sponsorship.
Benefits
- Medical, Dental, and Vision Benefits
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Commuter Transit Programs
- Company paid Short-Term Disability
- Long-Term Disability
- Group Term Life
- Company paid Employee Assistance Program
- Paid Parental Leave
- Paid holidays
- Personalized PTO
- 401(k) with employer match
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