Program Design Manager responsible for developing patient journey workflows at PANTHERx Rare Pharmacy. Collaborating with internal teams and ensuring compliance for efficient launches.
Responsibilities
Leads the development of business rules and patient journey workflows for each new launch.
Translates clinical and operational requirements into clear, actionable workflows.
Ensures workflow designs align with manufacturer expectations and operational capabilities.
Facilitates cross-functional meetings with internal stakeholders needed for business rules development.
Participates in external manufacturer meetings to review the business rules and workflows.
Provides recommendations to internal and external stakeholders regarding the patient journey workflow.
Collaborates with teams internally during mock launch exercises to provide workflow insights and create mock launch scenarios for each new launch.
Coordinates post-launch debriefs with internal stakeholders to evaluate program design and identify areas of improvement.
Supports continuous improvement of business rules templates and workflow standards.
Requirements
Bachelor’s degree.
Minimum of three (3) years in system implementations, or related healthcare experience.
Strong interpersonal skills with the ability to effectively collaborate with both management and staff at all levels.
Hybrid, remote and flexible on-site work schedules are available, based on the position.
PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program!
Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees.
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