Senior Analyst managing strategic relationships with energy distributors for Órigo Energia. Ensuring efficient processes and regulatory compliance in the energy sector in Brazil.
Responsibilities
Maintain legitimate contact and interactions with energy distribution companies via email, online meetings, in-person meetings, phone calls, WhatsApp and virtual channels, always taking a proactive leading role in processes involving energy distributors.
Act as the primary relationship owner with distribution companies.
Serve as the company's focal point with distribution companies and public agencies, representing the organization institutionally according to guidelines defined by leadership.
Support leadership with institutional agendas, strategic meetings, negotiations and other relevant dealings.
Manage the relationship strategically, in a structured manner and aligned with corporate objectives.
Anticipate and identify the documents and registration data required by each distribution company.
Monitor the planning and execution schedule for plant connections.
Interface with distribution companies on ownership transfer processes, starting from the inspection request for the plant connection and fully monitoring all stages (end-to-end).
Monitor regulatory and operational deadlines, acting proactively to avoid delays and business impacts.
Track the completion of processes and receipt of contracts (CUSD and/or Assignment Agreement) duly signed by all parties (Legal Representatives – Witnesses – Distribution Company).
Promote integration between distribution companies and the company's internal areas involved in regulatory, operational, commercial and financial processes.
Map, review and keep updated the processes for managing relationships with distribution companies, including those requested by other company areas.
Align flows, responsibilities and deadlines between areas, ensuring clear and timely communication and identifying continuous improvement opportunities in processes.
Organize documents in standardized folders on the corporate network and/or SharePoint and keep databases updated in spreadsheets.
Ensure traceability of stages, deadlines and responsible parties for each process.
Record and organize occurrences related to distribution companies in databases (Excel spreadsheets), maintaining an updated history of the data that feed the Relationship area dashboards and related areas.
Review energy invoices from generating plants and their line items, ensuring compliance with contracts and regulatory standards regarding due dates and billed elements.
Manage the process of issuing, recording and sending energy invoices for payment.
Ensure compliance with internal SLAs for recording and payment of invoices, monitoring fiscal clearing until the due date.
Act proactively to avoid late payment charges and risks of supply suspension at the farms (UFVs).
File formal complaints through the appropriate regulated channels, following the ANEEL guidance path, when direct negotiations are exhausted.
Record and organize occurrences related to distribution companies, maintaining a history of evidence and actions in the complaints database.
Work collaboratively to resolve problems and pursue goal-oriented solutions.
Register purchase orders for payment of energy invoices and purchase requisitions, following internal flows and ensuring effective communication with Supply, Tax and Finance areas.
Monitor cases of non-conformities relating...
Requirements
Experience in a commercial customer service area in the electric sector and/or Distributed Generation.
Benefits
Health and dental insurance for employee and dependents
Meal allowance of BRL 42.00/day to enjoy your breaks with flavor
Life insurance for your safety and peace of mind
Educational partnership to continue growing professionally
Transport voucher (VT) to facilitate your commute
Wellhub to encourage a healthy lifestyle
Birthday day off so you can enjoy your day with family and friends
Flexible working hours to balance personal and professional life
Training programs to boost your development
ESG education supported by the Pacto Global Academy to stay up to date with trends
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