Complaints Regulatory Reporting Lead managing complaint metrics and regulatory compliance for AIG operations. Designing frameworks and reports that enhance operational improvement and decision making across jurisdictions.
About the role
- Senior Manager, Compliance at Equinix managing compliance operations across multiple regions. Leading teams, overseeing audits, and ensuring adherence to compliance standards for digital infrastructure.
Responsibilities
- Leads, manages, recruits, retains, develops compliance staff, within the assigned region for relevant/assigned compliance related subjects
- Manages several functional areas, divisions through strong tactical decision making through managing costs, methods and staffing
- Oversees coordination of site level compliance audits (internal and external)
- Evaluates efficacy of the team's audit management and the deployment of corrective and preventive actions to the field, systems, processes
- Provides guidance and consulting in any audit finding escalations within operations
- Makes broader recommendations for continuous improvements based on report results
- Assesses strategic training needs and creates training strategy in collaboration with other teams
Requirements
- 10+ years of experience in relevant field of compliance preferred
- Bachelor's or Master's Degree in a related subject preferred
- QISBC or EHS certification preferred, qualified lead auditor/implementer in multiple standards preferred
Benefits
- Employee Assistance Program : An Employee Assistance program is available to all employees.
- Health insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
- Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
- Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
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