Lead Network Engineer at Mastercard focusing on network operations and incident resolution in a senior role. Involves technical expertise in network infrastructure for optimal performance and reliability.
About the role
- Network Engineer providing remediation support under senior engineers at Ovation Healthcare. Collaborating with professionals while ensuring compliance with operational standards in healthcare technology environments.
Responsibilities
- Provides hands-on execution support for standard network remediation activities under guidance of senior engineers.
- Performs device changes using established runbooks, collects evidence, and supports metrics and service level agreement inputs.
- Execute approved firmware upgrades and configuration hardening tasks following standard operating procedures and change plans.
- Perform pre-check and post-check validations, collect evidence, and document outcomes accurately.
- Support remediation task tracking, follow-ups for failed changes, and coordination of repeat attempts.
- Maintain accurate inputs for reporting on remediation completion, success rates, and schedule adherence.
Requirements
- Two or more years of direct, hands-on network operations experience in production environments.
- Experience working within formal change windows and following documented implementation plans.
- Hospital information technology experience strongly preferred; broader healthcare experience preferred.
- Certifications desirable: Cisco Certified Network Associate or equivalent.
Benefits
- Reliable high-speed internet connection is required for all remote/hybrid positions
- Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities.
- A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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