Customer Success Manager responsible for driving success with commercial customers on Iru's AI platform. Hybrid role collaborating with a performance - driven team in a fast - paced environment.
About the role
- Fleet Success Manager fostering client relationships and account growth for OTC Fleet Services. Focused on building partnerships and exploring fleet service opportunities without high-pressure sales tactics.
Responsibilities
- Maintain and strengthen relationships with existing fleet clients
- Conduct regular client check-ins (phone, email, and in-person visits)
- Perform local drop-bys and relationship visits to fleet-based businesses
- Identify new fleet opportunities through networking and outreach
- Assist with onboarding new fleet service accounts
- Expand services within existing accounts (mobile, shop, graphics, etc.)
- Coordinate with Service Managers and internal teams
- Track client activity and opportunities in company systems
- Support growth of Fleet Graphix through existing fleet relationships
- Represent OTC professionally in the local business community
Requirements
- Strong people skills and professional communication
- Relationship-driven (not aggressive or pushy)
- Comfortable with light outreach and in-person visits
- Self-motivated and proactive
- Experience in B2B sales, account management, fleet, service, logistics, or automotive preferred
- Mature, trustworthy, and organized
Benefits
- Quarterly performance bonus based on account growth & new client development
- Sales Vehicle Provided
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Customer Success Manager managing enterprise accounts for AI - powered IT platform. Building relationships, driving product adoption and identifying expansion opportunities with strategic customers.
Customer Success Manager ensuring commercial clients succeed with Iru's AI - powered security platform. Driving adoption, retention, and expansion in a high - volume customer portfolio across EMEA.
Customer Success Manager ensuring commercial customers achieve measurable success with Iru's AI - powered platform. Leading onboarding and customer engagement in a hybrid role.
Customer Success Manager empowering public sector clients through consultancy and training. Building strong client relationships and enhancing operational efficiencies with software solutions.
Strategic Partner Success Manager at Insurify, handling mid - size acquisition partners and driving performance marketing. Collaborating with cross - functional teams and optimizing conversion funnels.
Client Success Associate managing relationships with a range of clients at Gartner. Ensuring successful utilization of services, facilitating engagement, and collaborating with internal teams.
Senior CRM Manager overseeing CRM as a growth lever for a fast - growth DTC brand. Focused on retention, loyalty, and customer relationship building, working hybrid in Cheltenham.
Senior Customer Success Manager maximizing customer retention on strategic accounts within Kaisa. Collaborating with global teams and delivering product training to enhance customer engagement.
Senior Customer Success Manager supporting Global Accounts in managing strategic relationships. Focus on client satisfaction and growing business within the advertising industry's verification space.