Hybrid Physical Security Systems Administrator

at OpenAI

• Job title: Physical Security Systems Administrator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $158,000 - $175,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, San Francisco, United States

About the role

• Physical Security Systems Administrator at OpenAI responsible for managing access control systems and visitor workflows. Collaborating with HR and IT to maintain security compliance and infrastructure.

Responsibilities

• Build out, administer, and continuously improve the enterprise visitor management program across all offices, ensuring a secure, compliant, and consistent visitor experience.
• Serve as the subject-matter expert for security system configuration, access control policies, and visitor workflows.
• Develop, document, and enforce standard operating procedures (SOPs) for badging, visitor access, system changes, and incident response.
• Work closely with HR, People Operations, and Onboarding teams to ensure new hires, transfers, and terminations are reflected accurately and on time in physical access and identity systems.
• Configure, administer, and maintain access control, video surveillance, intercom, and intrusion detection systems across a global office footprint.
• Own badge lifecycle management including creation, activation, modification, suspension, and revocation for employees, contractors, and visitors.
• Maintain integrations between physical security platforms and HRIS, identity management, and visitor management systems to ensure automated and auditable access provisioning.
• Perform regular system health checks, audits, and preventative maintenance to ensure optimal availability, data integrity, and compliance.
• Respond to and resolve security system incidents and technical issues in a timely manner, including off-hours and on-call support when required.
• Act as a specialist on preventative maintenance for security infrastructure, ensuring on-time and accurate security patching and updates according to standard operating procedures.
• Manage vendor relationships to ensure quality of their deliverables.
• Coordinate with site management teams to interface with internal and third-party auditors in order to fulfill audit requirements.

Requirements

• Have extensive experience with physical security technologies, including access control systems, CCTV, and intrusion detection platforms.
• Maintain a Genetec Certification (required).
• Have a proven track record of managing visitor management systems
• Have a proven track record of managing employee onboarding
• Possess strong organizational skills with the ability to manage multiple projects simultaneously while maintaining attention to detail.
• Have excellent interpersonal and communication skills, capable of working discreetly on sensitive security matters.
• Collaborate well with cross-functional teams to coordinate security installations that may impact facility infrastructures.
• Are willing to respond at odd hours to urgent needs.
• Are willing to travel domestically and internationally as needed (less than 10%).

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.