Senior Manager Quality leading regional quality activities across Third Party Manufacturers and logistics network. Ensuring compliance with Cosmetic GMP and quality standards for Wella Company in the Americas.
About the role
- Component Quality Engineer overseeing quality across high-speed interconnect hardware production. OpenAI develops AI-native silicon solutions for advanced computing needs.
Responsibilities
- Own quality for advanced interconnect components and assemblies: high-speed connectors, high-speed copper cables, cable cartridges (e.g., ultra-pass / cable cassette style assemblies), patch panels & optics, and backplane/cable-backplane interconnect solutions.
- Drive quality-by-design: participate in design reviews, DFM/DFx, tolerance stacks, material and plating selections, connector mating strategy, strain relief, and assembly methods to reduce variation and field failures.
- Define and track quality and reliability metrics (DPPM, yield, escapes, RMA/FRACAS trends, Cpk/Ppk where applicable) for interconnects across NPI and mass production.
- Build and execute qualification strategies for cables/connectors/patch panels (mechanical, environmental, electrical, and reliability), including test coverage, sample plans, clear pass/fail criteria, defining installation criteria and processes, optics termination quality management and setting fiber standards criteria.
- Partner with engineering and operations to drive smooth ramp: risk assessments, pilot build learnings, change control, and readiness reviews (EVT/DVT/PVT/MP or equivalent phases).
- Own supplier and CM performance management: scorecards, audits (process and quality system), and follow-up to close findings with verified effectiveness
- Work with suppliers to improve manufacturing throughput, stability, and yields for cable and connector assembly processes (e.g., wire prep, welding/crimping, overmolding/injection molding, plating, and assembly fixturing).
- Lead rapid containment and root-cause investigations for failures found during bring-up, system integration tests, reliability testing, and fleet deployments.
- Own the end-to-end corrective action process (8D, 5-Whys, Ishikawa, DOE as needed): define problem statements, isolate variables, validate root cause, implement fixes, and verify effectiveness.
- Partner with SI/PI and test teams to correlate electrical performance issues (e.g., link margin, BER, eye closure, impedance discontinuities, PAM4, TDR and VNA) with manufacturing and mechanical drivers (connector wear, plating, contamination, misalignment, cable routing, assembly variation).
- Support integration and deployment of OpenAI supercompute racks in lab and data center environments; identify quality risks tied to shipping, handling, installation, and service operations.
Requirements
- 7+ years of experience in quality engineering, manufacturing quality, supplier quality, or reliability for interconnects or high-speed hardware used in servers, networking, storage, or high-performance compute systems.
- Hands-on experience with high-speed copper interconnect products: connectors and/or cable assemblies; familiarity with patch panels or backplane/cable-backplane solutions is a plus
- Strong command of problem-solving and quality tools: 8D, 5-Whys, Fishbone, PFMEA/control plans, SPC/MSA (gauge R&R), and change control.
- Ability to read and interpret mechanical drawings, GD&T basics, and electrical/interface specifications; comfortable working across ME/EE/SI disciplines.
- Experience driving supplier/CM improvements (audits, scorecards, CAPA) and managing nonconformance/MRB workflows.
- Clear written and verbal communication skills; ability to drive alignment across internal teams and external partners.
- Experience with cable manufacturing and assembly processes (wire treatment, resistance welding/laser welding, crimping, overmolding/injection molding, braiding/shielding, plating, and automated test).
- Experience with optical interconnects (AOC/DAC, pluggable modules such as QSFP/OSFP), fiber termination quality, optical return loss, end-face inspection standards (IEC 61300), and contamination control practices.
- Ability to travel internationally and work effectively across time zones with ODM/JDM and supplier partners.
Benefits
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
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