Learning Systems Administrator managing and optimizing the LMS for effective digital learning experiences across the organization. Supporting training delivery and data analytics within the L&D function.
Responsibilities
Manage, maintain, and optimise the organisation’s Learning Management System (LMS)
Support training delivery, learner engagement, compliance reporting, and training data analytics
Administer user accounts, permissions, and system roles
Upload, organise, and maintain all course and programme content
Monitor system performance, troubleshoot issues, and liaise with external LMS providers
Generate dashboards and reports on course completions, learner engagement
Implement new LMS features, plug-ins, and upgrades
Provide technical guidance and training to LMS users
Requirements
Certificate or Diploma in Information Systems, Educational Technology, HR Development, or a related field (minimum NQF Level 6)
Additional certification in LMS platforms (Moodle, Oracle, Cornerstone, etc.) advantageous
3–5 years' experience in LMS administration or systems support within an L&D or HR environment
Demonstrable experience in managing and optimising learning systems
Background in compiling and reporting on training data analytics
Solid understanding of LMS platforms and SCORM-compliant e-learning content
Working knowledge of South African Skills Development legislation and SETA processes
Competent in Excel (intermediate to advanced), and Power BI (advantageous)
Familiarity with the digital learner journey and adult learning principles
LMS administration and user support
Data reporting and visualisation (Excel, Power BI)
Content uploading, course configuration, and system troubleshooting
Strong attention to detail, problem-solving, and effective communication
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