Hybrid Associate Director – Community Services

at Ontario Native Women's Association (ONWA)

• Job title: Associate Director – Community Services
• Job type: Full Time
• Experience level: Senior
• Salary: CA$108,300 - CA$134,220 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Thunder Bay, Canada

About the role

• Associate Director managing community services for Indigenous women and families at Ontario Native Women’s Association. Responsible for developing service delivery and ensuring alignment with organizational vision and policies.

Responsibilities

• Ensure the evaluation, development, and design of frontline service delivery in the Community Services portfolio
• Align service delivery to ONWA’s strategic planning, vision, and mandate
• Develop and maintain effective working relations with other ONWA portfolios, Chapter and Councils, and allied community services agencies
• Assist to develop policies and procedures to ensure safety is a priority and reflective to the portfolio operational work plan
• Direct systems coordination and planning, training development and delivery, and support partnership development at all site locations
• Complete comprehensive reporting and training on budget alignment, fiscal deliverables, and program evaluation to the Director of Community Services and Senior Management as required
• Develop and analyze effective systems through gaps analysis, statistics, and evaluation to create standardized formats to reinforce program enhancement and outcomes
• Ensure service delivery meets the requirements of legislation and service standards required by all funding bodies
• Work directly with the Director of Community Services to utilize a living model approach to adapt deliverables using best practices that support Indigenous women, youth, and their families across the province

Requirements

• A degree related to Social Works, Indigenous Learning, or related field with a minimum of five (5) years’ progressive leadership experience within the not-for-profit space and/or within the relevant field.
• Minimum 3-5 (three to five) years previous work experience in supporting and advocating for Indigenous women, youth, and their families.
• Demonstrated administrative management skills with the ability to supervise a management team with a variety of program agreements, work plan initiatives, and budgets.
• Significant experience with Indigenous knowledge including culture, traditions, medicine, and ceremony with the ability to provide recommendations for program evaluation and adaptation that will better support community members and/or effective interventions.
• In-depth understanding of psychological, social, and cognitive developmental theory of practice to complement a 2-eye seeing approach.
• Awareness of the recent, historical, and intergenerational trauma that Indigenous women and their families may have experienced, including the psychological, neurological, physiological, social, and spiritual impact of trauma.
• Understanding of the principles of cultural trauma-informed care and wise practices.
• A strong understanding of gendered-based analysis from an integrated feminist, anti-racist, anti-oppressive perspective/lens.
• Proven work experience in managing crisis support and ability to mediate conflict, this includes having a specialized knowledge of judicial systems, human trafficking, concurrent disorders, dual diagnosis, mental health, and addictions.
• Ability to develop and support the management team and provide in-house mentoring and creating practical training and program evaluation plans.
• Thorough knowledge and experience with case management and brief service methodologies.
• Demonstrated experience writing proposals and managing contribution agreements.
• Substantial experience developing program budgets, cash flows, and financial management.
• Willing to work flexible hours as needed to provide ongoing support and services to management team and Site locations.
• Knowledge of not-for-profit organizations processes, procedures, and objectives.
• Demonstrated organizational, time management, and facilitation skills with the ability to complete projects and assigned duties independently within strict deadlines.
• Experience in program development and implementation planning.
• Demonstrated ability to build strong community partnerships, networking practices, and community collaboration.
• Excellent written and oral communication skills including ability to adapt service delivery practices to meet community gaps and needs.
• Excellent working knowledge of EMHware, Sparkrock, Microsoft Office, and other databases as required.
• Strong knowledge of current issues, statistics, trends, and gaps facing Indigenous women and their families.
• Ability to travel.
• Ability to speak an Indigenous Language is an asset.
• Current vulnerable sector criminal records check.
• Valid 1st Aid/CPR Class “G” license, 2 million liability insurance, and access to a reliable vehicle.
• Cellular phone and internet access are required within this position. Must be willing and able to work flexible schedule. This may include a combination of virtual remote work in your home and in-office work hours. This will be based on operational needs and will be determined by the ONWA.

Benefits

• Competitive salaries
• Generous paid vacation time
• Paid time off at Christmas above paid vacation time
• Additional paid stat and civic holidays
• 35 hour work week
• Comprehensive benefits program including health, paramedical, dental, vision and EAP. All premiums covered by the employer
• Healthcare Spending Account and Lifestyle Spending Account
• Competitive Retirement Savings Plan
• Paid sick days
• Paid cultural/personal wellness days
• Flexible scheduling to support work-life balance
• Ongoing professional development
• Possible reimbursement on portion of cell phone and internet expenses
• Remote/hybrid work offered for various positions
• Paid management days