Manager of US Strategic Business Insights joining Johnson & Johnson's MedTech Surgery division. Translating market research insights into growth opportunities and strategies for business decisions.
Responsibilities
This position is responsible for generating, integrating and translating insights from market research into growth opportunities and tactics that shape decisions and drive organizational action.
This position plays a key role in advising and counseling business partners in the development of new and existing business strategies.
This position resides within the Commercial Excellence/Digital & Commercial Innovation team and will play a critical part in supporting the Senior Manager of Market Research while also leading independent research initiatives that inform both Portfolio and Platform strategies.
The manager will lead collaboration across teams, inspire without authority, and encourage sensible risk-taking.
They will pursue novel research solutions that uncover meaningful insights about patient and professional’s needs.
The individual will be accountable for making Johnson & Johnson Credo-based decisions and encouraging a Credo-based culture.
Influence multiple stakeholders to ensure a data driven, insight approach to key business decisions and maximum impact.
Participate in/lead market research initiatives to build a comprehensive and end-to-end understanding of market and customer dynamics, unmet needs to shape and refine patient and customer focused solutions.
Focus on key business questions/issues and frame business problems into research plans.
Support and Lead Market Research projects: Work closely with 3rd party vendors (identify appropriate supplier partners).
Work closely with marketing and other key stakeholders to ensure input/output is optimized.
Develop robust research designs that include stakeholder engagement at every step.
Proactive execution and delivery of market research driven insights that address knowledge gaps and find opportunities.
Flawless execution of all activity.
Apply basic consulting skills, including consultative listening, problem definition, hypothesis generation, data analysis, translation to value, and oral and written presentation for impact.
Cultivate meaningful internal and external partnerships, adding new value by uncovering unmet needs and creating actionable insights.
Present findings in a clear manner, effectively communicating recommendations to cross-functional teams and brand teams.
Collaborate with business partners to develop long-term plans grounded in customer (research driven) insights to accelerate profitable business growth and competitiveness.
Serve as SME to deliver compelling results to teammates, stakeholders and leadership.
Contribute to a highly engaged and productive team culture with a focus on personal/professional development.
Requirements
BS/BA in business, marketing, or market research related degree required
MBA, MS or other advanced degrees are preferred, including post-graduate healthcare education
5 years of market research or directly related experience required
Experience in medical devices, hospital specialty, consumer, or healthcare field
Knowledge across a broad spectrum of market research and analytical approaches and ability to identify the appropriate approaches to address key business questions
Ability to travel up to 15% domestically.
Comfort in storytelling and developing effective presentations through compelling visualizations of data with comprehensive and impactful recommendations and solutions that drive key decisions
Proven success partnering cross-functionally to integrate analytics and insights and then translate into actionable recommendations.
Demonstrated ability to operate with a high degree of autonomy and integrity to define key business questions with a focused approach to solving through research and analytical solutions
High degree of business sense and strategic thinking
Strong interdependent partnering skills; influence and consensus-building skills
Strong project management skills, creative thinking and problem-solving skills
High Technical Skills that include Tableau, MS Office, Qlik, SAS, Power BI and other data tool sets is desirable
Knowledge and experience designing and completing primary market research
Knowledge of and experience with secondary market research tools (e.g. DRG, Provider databases) and techniques
Excellent verbal and written communication skills and proficiency in Microsoft Office Suite are required.
Benefits
medical
dental
vision
life insurance
short- and long-term disability
business accident insurance
group legal insurance
consolidated retirement plan (pension)
savings plan (401(k))
long-term incentive program
Vacation – up to 120 hours per calendar year
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
Holiday pay, including Floating Holidays – up to 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Job title
Manager, US Strategic Business Insights – Market Research
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