Senior Technical Solutions Specialist responsible for gathering and implementing payment solutions for public sector clients. Collaborating with cross - functional teams to drive customer satisfaction in a hybrid role.
About the role
- Solutions Engineer bridging technical knowledge with client needs at OfficeRnD. Designing tailored solutions and providing technical guidance for product implementation and integrations.
Responsibilities
- Serve as primary technical resource on qualified sales opportunities, partnering with Account Executives throughout the sales cycle
- Conduct discovery sessions to understand prospect technical requirements, workflows and integration needs
- Design, configure, and deliver compelling product demonstrations tailored to prospect use cases
- Develop and execute proof of concepts (POCs) that validate technical fit and business value
- Lead technical aspects of RFP/RFI responses, including solution design and technical writing
- Serve as technical SME on sales calls, addressing objections and building consensus among technical buyers
- Partner with Product team to communicate customer requirements and influence product roadmap
- Translate business requirements into technical solutions using available tools
- Design workflows that demonstrate platform capabilities
- Partner with technical writer to document technical solutions for internal and customer-facing use
- Maintain technical asset library (demo scripts, POC templates, Solutions Documentation)
Requirements
- Strong technical knowledge (software, cloud, networking, or industry-specific platforms)
- Excellent communication and presentation skills
- Ability to translate complex technical concepts into business benefits
- Customer-focused mindset and problem-solving abilities
- Experience with CRM tools, demo environments, or solution design tools
Benefits
- 25 days off a year
- 1 additional day off for your birthday
- 3 days off for volunteering
- Competitive remuneration package
- Flexible start and end of the working day
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Technical Solutions Specialist responsible for implementing payment solutions for public sector. Collaborating with cross - functional teams to drive customer satisfaction and deliver exceptional client experiences.
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