Sales Development Representative for M32 AI focused on inbound and outbound calls for lead generation. Join a startup - like environment within a corporate structure with significant impact.
About the role
- Sales Development Consultant at OCLC identifying and qualifying new business with member libraries through sales and marketing outreach. Collaborating with technical teams to deliver solutions for libraries.
Responsibilities
- Prospect and qualify leads via phone and email (45–55 calls/day)
- Log and manage leads, activities, and pipeline in Salesforce and coordinate with regional sales teams
- Apply product/technical knowledge to demonstrate value and answer technical questions for 10–15 unique product solutions
- Use consultative selling and active listening to uncover customer needs and map solutions
- Document key conversations with prospects in Salesforce and manage a queue of new and follow-up calls
- Manage a pipeline of 150+ early-stage opportunities and pass 10+ fully qualified leads to the Americas sales team each month
- Produce and maintain accurate reports and metrics to meet daily/weekly/monthly goals
- Support sales administration and campaign execution
Requirements
- 2+ years’ experience working with clients and prospects on telephone
- Proven ability to learn and clearly explain technical product features and benefits
- Strong active listening skills to understand and uncover customer needs and business problems
- Experience using Salesforce (or similar CRM)
- Proficiency in Microsoft Office (Outlook, Excel; Access a plus)
- Familiarity with library technology and products a plus; prior experience with SaaS or technical products preferred
- Bachelor’s degree (business preferred)
Benefits
- Free use of our on-site fitness center, gym sports, group exercise classes, and game room
- Onsite catering and cafeteria subsidized by OCLC
- Health and wellness events
- Paid parental leave and adoption assistance
- Tuition reimbursement and Public Service Loan Forgiveness eligibility
- Company-subsidized pricing on local tickets and memberships
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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