Business Solutions Consultant responsible for technical solutions and customer engagement in software sales. Collaborating with sales teams to design product architectures and proposals.
Responsibilities
Lead customer engagements by understanding business drivers and aligning solutions to their required outcomes
Provide pre-sales support including discovery workshops, input into tenders, demos, proof of concepts and pilots
Partner with Account Managers/Directors to build and maintain strong customer technical relationships
Develop tailored product demonstrations aligned to customer use cases
Act as a technical subject matter expert across our product suite and the information management market
Support partner capability development and ensure smooth handover from pre-sales to implementation
Provide customer advocacy feeding product enhancements into Product development teams.
Requirements
Experience in business process consulting, analysis, and workshop facilitation
Strong pre-sales experience within a Software/SaaS vendor or consulting environment
Knowledge of Enterprise Content Management (ECM), eDiscovery and information solutions
Technical capability across XML, JavaScript, HTML5, and virtual environments (e.g. ESX)
Strong Industry experience in Government and Regulated Industries ( Defence, CNI, FSI)
Excellent communication, presentation, and stakeholder engagement skills
Strong problem-solving ability, commercial acumen, and structured sales experience
Ability to work autonomously and collaboratively, with a strong customer focus and drive to achieve results
Benefits
Hybrid working to help you balance work and life.
Extensive learning resources to build your technical skills and career.
A fun, open plan office environment where collaboration and ideas are encouraged.
Employee Assistance Programme (EAP) for confidential support.
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