Microsoft Dynamics 365 Administrator leading enterprise ERP migration initiatives at Oakwood Systems Group. Focused on system setup, configuration, administration, and integration of Microsoft Dynamics 365 modules.
Responsibilities
Lead the full lifecycle of an ERP migration to Dynamics 365, including planning, architecture, data mapping, cleansing, and cutover support
Evaluate legacy system structures and design scalable migration paths
Collaborate with business units to gather functional and technical requirements
Develop migration documentation, testing scripts, and validation procedures
Maintain data integrity, accuracy, and governance throughout migration phases
Configure, administer, and maintain Dynamics 365 modules (Finance & Operations, Business Central, Sales, Customer Service, or others based on business needs)
Manage environments, instances, licensing, user roles, permissions, and security groups
Configure workflows, business rules, forms, dashboards, reports, and custom entities
Optimize system performance and scalability to support future growth
Develop and maintain integrations between Dynamics 365 and internal or third-party systems using tools such as Power Automate, Power Apps, Azure Logic Apps, Azure Data Factory, and APIs
Monitor system usage and proactively recommend enhancements or structural improvements
Provide Tier 2/3 support for Dynamics 365 issues
Troubleshoot system incidents, root-cause issues, and integration failures
Create and maintain documentation for system processes, configurations, and best practices
Train users, build job aids, and support adoption
Manage role-based access controls (RBAC), data policies, and audit logs
Ensure compliance with internal security standards and external regulatory requirements
Conduct system health checks, patching, updates, and environment refreshes
Requirements
5+ years of hands-on experience with Dynamics 365 (F&O, Business Central, CE, or related modules)
Strong understanding of Microsoft 365, Azure AD, and Power Platform
Proven experience leading or supporting an ERP migration or major system implementation
Experience with data migration techniques, ETL processes, and integration frameworks
Strong troubleshooting abilities with the ability to diagnose complex system issues
Ability to collaborate with cross-functional stakeholders and translate requirements into solutions
Microsoft certifications (MB-300, MB-500, PL-200, PL-400, AZ-900)
Experience with SQL queries, data modeling, and reporting tools
Background in manufacturing, distribution, finance, or professional services environments
Experience with DevOps processes for deployment, testing, and release management
Benefits
Opportunity to lead a transformative, high-impact ERP migration initiative
Work with modern cloud technology across the Microsoft ecosystem
Collaborative environment with strong executive support for digital modernization
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