Student Onboarding Specialist assisting students through the onboarding process at Joyce University. Ensuring documentation is complete and supporting students in their educational journey.
Responsibilities
Partner closely with Admissions to guide students through the onboarding process
Monitor and track newly accepted and re-entering students through the onboarding process
Coordinate and collect required documentation to complete admissions files
Create, audit, and maintain student files to ensure all admissions and program requirements are met
Track key onboarding milestones including financial aid packaging, background screens, and drug screen results
Maintain and update tracking spreadsheets and provide data for reporting and decision-making
Meet regularly with Admissions Advisors to align and calibrate pipelines
Create and distribute accepted student lists for Program Directors and departments
Support registration efforts and serve as first back-up for the front desk as needed
Participate in university events such as graduations, receptions, marketing events, trainings, and advisory committees
Contribute to continuous improvement efforts and take on additional responsibilities as assigned
Requirements
An associate degree (bachelor’s degree preferred)
2–3 years of administrative or admissions-related experience (higher education preferred)
Comfort working with data, systems, and spreadsheets (Excel experience required)
Experience with CampusNexus, Salesforce (CRM), and Outlook (preferred)
Strong written and verbal communication skills with attention to clarity and detail
A service mindset and hospitality-focused approach
The ability to collaborate across teams, adapt to change, and manage multiple priorities
Benefits
Flexible work options with the ability to work remotely or on campus
A generous, self-directed PTO policy that empowers you to take time when you need it
Paid holidays and a 401(k) with employer match to support your future
Comprehensive medical, dental, and vision insurance for you and your family
Fully paid short-term and long-term disability coverage
Professional development opportunities and world-class continuing education assistance
A supportive, collaborative team environment where your voice is heard and your contributions matter
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