Hybrid Senior Manager, PMO

at Numeris

• Job title: Senior Manager, PMO
• Job type: Full Time
• Experience level: Senior
• Salary: CA$120,000 - CA$130,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, Toronto, Canada

About the role

• Senior Manager, PMO leading a team of PMs managing complex initiatives in product development and software engineering at Numeris. Focused on Agile and Waterfall methodologies for effective project delivery.

Responsibilities

• Lead & oversee multiple projects from initiation through delivery, ensuring alignment with business objectives
• Manage scope, schedule, budget, and risk across diverse projects
• Partner across Product, Platform, IT, Operations, Research, P&C, Marcom, Finance, and company leadership to deliver innovative solution
• Work across the organization to Identify and implement process enhancements that improve efficiency and scalability
• Drive continuous improvement initiatives across operational workflows
• Lead, mentor and develop a team of Project Managers, providing guidance and professional development, including high performance and accountability
• Establish and enforce project management standards and best practices for adoption across the organization
• Establish a team culture of ownership, transparency and end-to-end delivery excellence
• Serves as an active member of the Change Management Office (CMO)
• Partner with P&C and MarCom on organizational change initiatives, communication strategies, and adoption plans
• Build and maintain strong relationships with key stakeholders across all levels of the organization, including the Senior Executive Team
• Ensure clear communication of program objectives, progress, risks, and outcomes
• Act as the primary liaison between business units, technical teams, and leadership to align expectations, resolve conflicts, and drive consensus for successful program delivery
• Apply Agile and Waterfall frameworks effectively based on project needs
• Coach teams on best practices for hybrid delivery models
• Design and implement PMO governance, standards, and reporting processes
• Establish enterprise level reporting to leadership to ensure alignment across the enterprise

Requirements

• Bachelor’s degree in Business, Technology, or related field (Master’s preferred)
• 8+ years of program/project management experience in product, software, or technology-driven environments
• Proven track record managing programs using Agile and Waterfall methodologies
• Experience leading cross-functional, geographically distributed teams
• Hands-on experience developing PMO processes in a mid-sized organization
• Prior experience managing and mentoring Project Managers
• Exceptional leadership, communication, prioritization, and stakeholder engagement abilities
• Proficiency in project management tools (e.g., Jira, MS Project)
• PMP, PgMP, or Agile certifications preferred

Benefits

• Competitive salary, benefits package, group savings and retirement program. (Health and Dental employer paid premiums).
• Flexible Work location (on-site offices in Toronto, Montreal and Richmond, remote – work from home, hybrid as required per role).
• Education Reimbursement: For those wishing to pursue additional professional development, funding up to $1000 per year is offered (some conditions apply).
• Continuous learning and development via Percipio, our Learning Management System.
• Be part of additional programs such as MentorMe, which helps our employee’s network, and grow within the organization.
• Leadership Training offerings for new and emerging leaders.
• Culture of great teams, coworkers and supportive leadership.
• Perkopolis: Participation in a program that provides exclusive discounts on products and services to employees. Perks include shopping discounts, movie tickets, services, event/show tickets and much more!