Application Scientist providing pre-sales customer support and developing advanced applications in scientific instrumentation. Collaborating with sales and product teams to enhance business objectives.
Responsibilities
Provide pre-sales customer support that furthers the sales process
Work in partnership with the sales team to provide application-driven answers
Provide advanced applications technical support
Conduct site visits making recommendations for implementation of M&CS NIR equipment
Train individuals or groups in the customer and sales distribution and customer care network
Support of target marketing activities as required
Acquire knowledge of other technologies or measurements used by customers
Requirements
University Degree(s) in a scientific discipline
Graduate level degree in Chemistry, Physics, or Chemical Engineering preferred
Experience of NIR Spectroscopy highly desirable
Good laboratory and reporting skills
Ability to gain the trust, confidence, and technical respect of our customers
Problem solving ability relating to the application of our product
Ability to work independently and make sound decisions while under pressure
Ability to undertake many jobs in parallel (Multi-tasking)
Computer literacy in Microsoft Office, including Excel, Word, Access & PowerPoint
Strong organizational ability with good planning skills
Good interpersonal skills both with colleagues and customers
Good written and oral communication skills
Self-motivated with a flexible attitude
Benefits
Supportive culture in a growing and dynamic work environment
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