IP Migration Operations Specialist managing telecommunications services at Nokia. Collaborating across teams to drive operational efficiency and enhance customer satisfaction in a dynamic environment.
Responsibilities
The IP Migration Operations Specialist at Nokia plays a crucial role in managing and operating telecommunications services for our customers. You will focus on key Managed Services functions such as Config- and Change Management, working independently while adhering to global best practices. As a mentor and advisor, you will contribute to process improvements and lead team efforts while managing high-risk procedures. Your expertise in IP technologies and networking will be essential in driving efficiency and effectiveness, ultimately enhancing customer satisfaction and supporting the delivery of high-quality service. Expect to collaborate closely across teams and with third-party organizations.
Requirements
Solid experience in IT and telecommunications services management
Proficiency in IP technologies and network management
Strong analytical skills for complex problem-solving
Experience in Fault Management, Configuration Management, or Performance Management
Certification on CISCO CCNP/CCIE; or Fortinet VCP/VCAP or Nokia NSR II/NSR Architect
German language skills (minimum B2).
Experience with managed services delivery in a large-scale environment
Knowledge of security management practices
Project management experience with proven leadership skills
Familiarity with OSS and related systems
Advanced certification in relevant technical disciplines
CISCO 4xxx family, CISCO 9xxx family
Benefits
Flexible working models to support work–life balance
A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
Mandatory accident insurance, supplementary accident insurance, daily indemnity insurance for long term sick leave – all premiums fully covered by Nokia
Pension plan ensuring financial security for the future
Corporate benefits platform offering a wide range of vendor discounts and meal allowance
Well-being programs to support your mental and physical health
Opportunities to engage with Nokia Employee Resource Groups (NERGs), as well as access to mentors, coaches, and Employee Growth Solutions
A learning environment which promotes personal growth and professional development - for your role and beyond
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