About the role

Digital Product Manager at Horizon Blue Cross Blue Shield, responsible for managing digital assets and developing digital strategies. Collaborates cross-functionally to drive product capabilities and enhance user experience.

Responsibilities

Act as the primary business owner for multiple digital assets within Horizon
Partner in the development and implementation of the Digital Strategy vision
Develop and deliver digital products and services for assigned portfolio
Work cross-functionally to define the strategic roadmap
Prioritize Horizon's investment in building capabilities to support and enable business and technology strategies
Monitor the effectiveness and efficiency of the delivery of capability building initiatives
Manage the strategic product roadmap
Collaborate with Product Owners / Business Analysts to ensure Themes/Epics are being broken down into workable user stories ready to be worked on by developers
Own the management and continual development of the assigned portfolio of digital assets
Take the role of 'Product Manager' in Agile projects by approving new features/functionality
Build strong strategic relationships with Executive level business leaders
Engage the other business stakeholders, acting as a point of contact for cross-functional collaboration
Work with Marketing, Product, and Design teams to understand user experience and business pain points / hot spots
Drive product capability decisions that help increase efficiency and improve user experience
Align with the Strategy and Architecture team to ensure that decisions are consistent with the Architecture and Strategy roadmap

Bachelors degree from an accredited college or university preferred, preferably in Marketing, Information Technology, or related field
Masters degree preferred
SAFE / CSPO / Pragmatic Marketing or other relevant industry certification preferred
Requires a minimum of 5 years of experience in related Digital product work preferably in healthcare, financial services, consumer products or Information Systems
Requires a minimum of 3 years of Product management experience which includes either Product owner or product manager experience
Demonstrated track record of cross functional relationship management
Experience in Healthcare Payer industry preferred
Previous roles working within Agile environments using Scrum methodologies is a must
Significant track record within fast paced digital product management and development role
Demonstrate hand on approach for all digital product management, including experience of both launching and optimizing products for mobile devices and desktop technologies
Experienced in managing and working together with design, UX/UI and developer teams
Well versed in A/B (multivariate) testing and able to evidence previous role as product champion (best practice)
Demonstrate exceptional analytical, problem solving and critical thinking
Ability to articulate complex ideas, presentations and plans simply and with clarity at all levels across the organization (e.g. from junior team members up to board level)
Able to coach others on Agile processes and practices