Enterprise Solutions Engineer at NinjaOne responsible for client technical support and relationships across regions. Collaborate with sales teams and enterprise partners while working remotely within the UK.
Responsibilities
Provide technical expertise and onboarding/ implementation support to enterprise clients
Conduct product demonstrations and proof-of-concept implementations for prospects and stakeholders
Assist in resolving technical issues and answering complex product-related questions
Liaise between Enterprise AE's and Solutions team for additional technical assistance
Collaborate with enterprise partners and enablement teams to develop and execute sales strategies
Fully engage in pre-planning steps (POC) and proactively interacting with customers
Partner with Enablement teams to create and deliver technical training sessions
Support the development of sales collateral and technical documentation for partner use
Build and maintain strong relationships with Enterprise partners
Act as advocate and liaison for Support needs
Participate in partner events, trade shows, and conferences
Requirements
5+ years' experience as a Sales Engineer, preferable in an Enterprise focused role
Strong technical background with proficiency in Windows systems (Windows registry, services, etc.), IT infrastructure along with working knowledge of Linux/Mac
Knowledge of networking and security concepts
Fluent in French and English
Bachelor's degree in computer science, Engineering, or related field recommended but not required
Willingness to travel as needed to support client meetings, partner engagements and events
Benefits
Flexible working hours with remote office options
Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
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