NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com.

NICE

accounts-payable

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

**Duties and Responsibilities:**

- ·Work alongside the Group Accountant to ensure all accounting functions necessary for the day to day Accounts payable operations of the company are completed

- Manage the entering of invoices into the tour management system and Xero ensuring purchase orders (vouchers) are matched in value and by supplier.
- Assist with the processing of invoices received electronically through HubDoc and into Xero.
- Enter maintenance invoices into our fleet maintenance system up to date
- Query and investigate any variances between vouchers and invoices including requesting credits from suppliers.
- Maintain accurate creditors information including addresses/bank account numbers etc  
- General communication with creditors and internal operation staff.

**Key Performance Objectives **

- The financial functions and commitments of the company are constantly being met
- To pay creditors accurately and in a timely manner 
- Seamless provisioning of coach supplies 
- That payments are kept current and bad debts avoided
- Department policies are adhered to

**Key Performance Indicators **

- All creditors reconciled and paid promptly 
- No outstanding debtors 
- Coach maintenance system records accurate and up to date

Accounts Payable Specialist

Accounts Payable Specialist handling invoice management and payment processes at Backroom Offshoring. Collaborating with the Group Accountant to ensure timely payments and accurate records.

• Process and code the general ledger
• Produce supplier and expenses payment runs, including BACs and one-off manual payments
• Deal with queries relating to invoices and payments from a variety of stakeholders
• Request receipt of supplier statements and reconcile these to ensure ledgers are accurate
• Ensure accounts payable and company financial obligations are met, and financial controls/processes adhere to company policies
• Manage the development, documentation and maintenance of transactional processes
• Identify process improvements, helping strengthen the control environment and increase efficiency
• Be an enthusiastic advocate of change, embracing it as the company continues to grow and expand

Accounts Payable, Purchase Ledger

Accounts Payable (Purchase Ledger) role supporting UK's clients in a dynamic growing KPO firm. Responsible for processing invoices, expenses, and maintaining accurate ledgers with a focus on customer service.

accountant

• Handle full-charge accounting, including debits, credits, and journal entries.
• Oversee bookkeeping activities to ensure accurate and timely recording of transactions.
• Review the work of junior accountants and provide training, feedback, and technical guidance.
• Prepare and review account reconciliations, financial schedules, and supporting documents.
• Perform quarterly and annual cleanups and ensure the general ledger is accurate and complete.
• Assist in month-end and year-end closing processes, including preparation of financial reports.
• Ensure compliance with company policies and accounting standards.

Senior Accountant

Accounting Supervisor managing day-to-day accounting operations and team training at Backroom Offshoring Inc. Ensuring compliance and accuracy in bookkeeping within a hybrid work setup.

project-manager

• Own full lifecycle project delivery from planning through execution to closure, ensuring adherence to project management best practices (Agile and Waterfall).
• Build project plans based on customer requirements and implementation team deliverables.
• Develop detailed project plans aligned with the SOW.
• Lead multiple projects concurrently.
• Track action items and enforce accountability across stakeholders.
• Identify and mitigate risks early.
• Lead post-project evaluations.
• Communicate clearly and regularly with all stakeholders.
• Foster a culture of collaboration and excellence.

Senior Client Services Project Manager

Project Manager at NICE managing complex client-facing projects from initiation to closure. Leading stakeholder communication and project delivery aligned with scope, budget, and timelines.

administration

• Inbox triage, FYI filing, convert emails to FYI tasks; draft acknowledgements, document requests, confirmations.
• Phone/voicemail sweep; social/DM routing; spam false-positive checks (Quarantine and junk emails).
• Canned replies library; escalation matrix; end-of-day (EOD) digest of priorities/risks.
• Proactive calendar management (2-week look-ahead), Teams links, reconfirms, basic travel bookings.
• Agendas, minutes from contented, and CRM/FYI action logging.
• Onboarding packs (XPM/contacts, Ignition draft, folders), AML via Verify initiation and filing, offboarding packs.
• Contact hygiene (dedupe, capitalisation, valid mobile formats), segment/list maintenance.
• FYI job hygiene: monitor job progress, stage/due-date/budget updates, weekly mini-WIP tidy.
• Task-board policing: every actionable email has owner & due date; chase blockers; simple status reporting.
• Establish and maintain SOP library.
• Companies Office/CAS360 routine changes; annual-return prep packs; minutes/resolutions templates.
• IRD secure mail triage: download notices, create FYI tasks, track instalments/arrangements.
• Workpaper assembly (bank/loan/IRD statements, ledger extracts) with index & naming.
• GST first-draft packs; payroll pack assembly (timesheet nudges, leave movements).
• Monitor Paid Nice and Invoices,
• Monitor Xero subscriptions and billing.
• Format/schedule newsletter/email sends (tests, approvals, UTM tags); schedule LinkedIn posts.
• Basic website updates (testimonials/FAQs), light analytics reporting.
• Manage Active Campaign contacts.
• Zapier/Power Automate first-line triage; maintain email/letter/SOP template library.

Virtual Administrator

Virtual Administrator role supporting dynamic KPO company in Clark, Pampanga. Focused on client service, calendar management, and compliance tasks.

NICE

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