Order Administrator facilitating customer and order processes in electrification with key responsibilities in documentation and invoicing efficiency. Role involves assisting clients and internal teams to ensure smooth operations.
About the role
- Virtual Administrator role supporting dynamic KPO company in Clark, Pampanga. Focused on client service, calendar management, and compliance tasks.
Responsibilities
- Inbox triage, FYI filing, convert emails to FYI tasks; draft acknowledgements, document requests, confirmations.
- Phone/voicemail sweep; social/DM routing; spam false-positive checks (Quarantine and junk emails).
- Canned replies library; escalation matrix; end-of-day (EOD) digest of priorities/risks.
- Proactive calendar management (2-week look-ahead), Teams links, reconfirms, basic travel bookings.
- Agendas, minutes from contented, and CRM/FYI action logging.
- Onboarding packs (XPM/contacts, Ignition draft, folders), AML via Verify initiation and filing, offboarding packs.
- Contact hygiene (dedupe, capitalisation, valid mobile formats), segment/list maintenance.
- FYI job hygiene: monitor job progress, stage/due-date/budget updates, weekly mini-WIP tidy.
- Task-board policing: every actionable email has owner & due date; chase blockers; simple status reporting.
- Establish and maintain SOP library.
- Companies Office/CAS360 routine changes; annual-return prep packs; minutes/resolutions templates.
- IRD secure mail triage: download notices, create FYI tasks, track instalments/arrangements.
- Workpaper assembly (bank/loan/IRD statements, ledger extracts) with index & naming.
- GST first-draft packs; payroll pack assembly (timesheet nudges, leave movements).
- Monitor Paid Nice and Invoices,
- Monitor Xero subscriptions and billing.
- Format/schedule newsletter/email sends (tests, approvals, UTM tags); schedule LinkedIn posts.
- Basic website updates (testimonials/FAQs), light analytics reporting.
- Manage Active Campaign contacts.
- Zapier/Power Automate first-line triage; maintain email/letter/SOP template library.
Requirements
- Must be a Philippine citizen currently living in the Philippines.
Benefits
- **🌟 Why Join Us?****Benefits:**Our benefits package is designed for full-time roles. For part-time/project-based roles, some benefits may or may not apply and will be discussed during the interview.
- **Core Benefits:**
- HMO on Day 1 + Free coverage for 2 dependents after 2 years
- Life Insurance
- Government-mandated benefits
- 20 Annual Leave Credits
- 13th-month pay
- Birthday & Bereavement Leave
- **Onsite/Hybrid Extras:**
- Travel Subsidy
- Staff House Accommodation (within certain distance)
- Free Shuttle Service
- Free Lunch & Uniform
- Perfect Attendance Bonus
- **For All Employees:**
- Onboarding Training
- Monthly Engagement Activities
- Birthday Gift & Weekly Treats
- Christmas Hamper & Anniversary Gift
- Opportunity to Travel
- **💰 Referral Bonus**Refer a friend and get up to **PHP 8,000 via GCash** for every successful hire in this role!
- Grad trainees, junior, entry-level, and admin positions: PHP 3,000
- Intermediate positions: PHP 5,000
- Senior and hard-to-fill positions: PHP 8,000
- Referral link: https://rb.gy/u35c6
- **📣 Apply Now**Be part of a company that empowers people with technology.** Check us out:** 🌐 Website** 📘 Facebook** 🌟 Glassdoor
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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