Commissions Administrator at NGL handling commission payments and adjustments. Involves collaborating with agents and internal teams while ensuring accuracy in compensation reporting.
Responsibilities
Monitor commission payments and process adjustments
Respond to agent and internal questions/requests related to compensation
Assist with the producer debt collection process and other commission related processes
Build new commissions on the policy administration systems
Analyze product commission components
Enhance processes and improve quality
Ensure commissions are paid out and reported correctly while resolving any issues identified
Create and/or process manual commission entries and adjustments
Process producer assignment requests
Produce and review multiple daily queries
Research results and redirect discrepancies to the appropriate personnel for resolution
Assist in servicing production support requests
Document decisions and actions in appropriate file
Assist in the accounting for producer transactions and create adjusting entries as needed
Perform routine producer commission transaction audits and reconciliation
Research and resolve outstanding Producer checks
Assist in the review and processing of year-end adjustments
Respond to inquiries from producers regarding debt
Requirements
Minimum of 1 year prior insurance, accounting or related office experience desired
NGL policy administration experience a plus
Ability to work in a team environment and independently
Effective and efficient organizational skills and ability to manage competing demands and deadlines
Effective and thorough problem solving skills with high attention to detail
Intermediate written and verbal communication skills
Intermediate PC and Microsoft Office skills
Basic accounting knowledge and ability to apply accounting principles and practices to work tasks
Ability to use math to solve and analyze problems, then communicate the results to the customer
Basic to intermediate level of knowledge of NGL products and procedures is desired
Basic to intermediate policy administration systems skills or ability to develop
Benefits
20 days of Paid Time Off growing to 25 days after 5 years
11 Paid Holidays (10 company holidays and 1 personal holiday of your choice)
Health care, dental and vision plans
Up to $1,500 (Family) or $1,000 (Single) annually towards a Health Savings Account
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