Territory Sales Manager for NFI Parts, leading and supporting the sales team and customer engagement initiatives. Collaborate with various teams to drive business development in the transit industry.
Responsibilities
Collaborate with CS Directors and CS Managers to develop and implement tailored customer strategies that support business growth.
Review and interpret analytical reports provided by Analysts (Kinetik, Alternate, SVP) to identify opportunities and guide team strategy.
Collaborate with CS Director, CS Manager to determine team strategy meetings to plan customer visit agendas.
Oversee and participate in customer visits, meetings, and calls to assess performance, gather intelligence, and promote products.
Participate pre-visit planning assigned CS Team to align on expectations, deliverables, and strategy.
Participate in post- visit meetings with the CS Team.
Ensure effective communication of customer insights and outcomes are shared with relevant internal teams.
Ensure TSR’s are gathering competitor cross-reference data and maintain tracking sheets.
Provide market intelligence to CS Directors and Business Development team to inform strategy and product positioning.
Collaborate with Business Development to ensure market intel and targeted products are aligned with customer feedback and needs of the business.
Promote proactive selling based on customer insights and industry trends.
Support remote TSRs with office visits to foster team development and strategy alignment.
Coordinate with CS Directors to ensure consistent execution of customer strategies and deliverables.
Maintain updated travel logs, calendars, and program tracking tools.
Hiring and training TSR’s
Develop and deliver annual Employee Performance Reviews to TSRs
Monitor and support timely delivery of presentations and training on parts manuals, Recommended Stock Lists (RSLs), and other corporate materials TSR are responsible for.
Collaborate on RSL/P3 development and execution with CS Directors and Managers.
Attend trade shows, bid openings, product installations, and testing events as required.
Manage annual list of trade shows and monitor for viable shows to attend as well as coordination of attendees and collaboration with Marketing team for booth marketing materials and giveaways.
Develop financial budgets for TSR travel expenses, including trade shows and marketing materials, and promotional products to provide recommendations to Customer Service Directors.
Support TSR’s on submitting detailed contact call reports, outlining visit outcomes, follow-ups. And strategic actions.
Support in tracking and update profitability logs, customer profiles, and program performance metrics.
Requirements
Bachelor’s Degree or equivalent job experience.
Proven experience in sales, customer service, or business development, preferably in the transit or automotive industry.
Proficiency in CRM systems and Microsoft Office Suite.
Ability to travel up to 75%.
Benefits
**WHY JOIN OUR TEAM: **
Competitive Wages.
A continuous learning environment.
Ability to advance your career with a growing company.
Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
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