Accounts Receivable Portfolio Manager managing AR performance for global customers at NETGEAR's EMEA headquarters in Cork, Ireland. Responsibilities include credit management, stakeholder collaboration, and compliance oversight.
Responsibilities
Own AR portfolio performance for assigned global customers/entities, including collections strategy, follow-ups, and issue resolution to achieve DSO and cash collection goals.
Manage credit holds and credit reviews for the global portfolio, including credit hold release decisions (per policy), credit limit reviews, and preparation of credit review files for assigned customer portfolios.
Partner cross-functionally with internal stakeholders (Sales, Operations, Customer Service, Finance) and external customers to resolve billing, invoicing, payment, and collection-related issues.
Maintain accurate AR subledger activity, ensuring timely and accurate posting of cash receipts and preparation of AR reconciliations and schedules.
Monitor delinquency and exceptions, identifying overdue invoices, gathering backup documentation for debit memos, and coordinating offsets/credits as appropriate.
Lead and coordinate dispute and chargeback resolution, serving as an interface between customers and internal teams to drive timely outcomes and reduce aging.
Support systems and process changes, including UAT/testing for system upgrades, policy changes, and other ad hoc business needs.
Promote strong controls and compliance, ensuring adherence to internal policies and audit requirements for AR activities.
Requirements
Degree in Accountancy/Accounting (or related field).
3+ years of experience in Accounts Receivable / Collections / Credit functions.
Strong communication and stakeholder management skills; able to work effectively in a regional/multi-national and global environment.
Solid working knowledge of AR processes including collections, disputes, cash applications, and reconciliations.
Microsoft Office skills, especially advanced excel (VLOOKUP, filters, pivot tables).
Hands-on, detail-oriented, comfortable working independently and managing multiple priorities.
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