Accounts Receivable Collector handling outstanding accounts receivable balances. Collaborating with billing team to resolve unpaid claims and discrepancies.
About the role
- Accounts Receivable Representative managing medical billing and overturning denied claims. Working remotely or hybrid with essential client and team communication.
Responsibilities
- Working in multiple practice management systems and other workflow technologies
- Receiving client inquiries and addressing them in a timely manner as they relate to unpaid insurance claims
- Checking payer portals for insurance claim statuses
- Participating in team meetings and client meetings
- Working with leadership to increase client collections i.e., getting additional insurance claims paid
- Learning how to prioritize a work queue for maximum efficiency
- Having fun, building relationships, and contributing towards maintaining positive team morale
- Call insurance carriers to obtain timely processing of patient claims
- Calling payers to understand why insurance claims were denied or paid incorrectly
- Document contract with insurance carriers and estimated payment date
- Provide information to expedite claim processing
- Review and understand system notes
- Successfully meeting facility goals and KPI’s
- Attach appropriate documentation (i.e., Op Note, Invoice, etc.)
- Review claims to ensure fields are complete and accurate
- Maintain daily record of activities
- Use system reports to manage accounts receivable (AR)
- Prioritize accounts based on high dollar and days in AR
- Document write-offs and submit refund requests
- Maintain batch logs in a file by date
- File activity into monthly charts by facility
Requirements
- 1+ years of experience in medical billing or accounts receivable
- Experience using Epic or NextGen software is highly preferred
- High school diploma or equivalent
- Knowledge and experience using various Electronic Medical Record programs
- Knowledge of commonly used medical coding and billing terms and concepts
- Possess an exceptional customer service mindset with a focus on high-quality delivery
- Consummate team player
- Detail-oriented, investigative skills and problem-solving skills
- Work with a sense of urgency
- Task oriented
- Organized and attention to detail
- Ability to communicate in a professional atmosphere and be comfortable on the phone for the majority of the day.
- Work in a competitive environment.
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
AR Collector responsible for managing accounts receivable balances and ensuring timely reimbursement. Collaborating with internal teams to resolve billing issues and maintaining accurate records in a hybrid environment.
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