Analyst in Accounts Receivable at RTX, responsible for collections and payment analysis. Collaborating with cross - functional teams to maintain customer account integrity.
MA
Hybrid Accounts Receivable and Credit Control Manager – 9-12 Month Contract
Posted 5 days ago
About the role
- Accounts Receivable & Credit Control Manager overseeing multinational billing and collections. Leading a team while driving Finance Transformation across global operations.
Responsibilities
- Lead, coach, and organise the Credit Control and Billing teams across both UK and Pune locations.
- Set clear KPIs and operational standards across both teams, ensuring alignment and collaboration between regions.
- Foster a culture of accountability, continuous improvement, and high service quality.
- Support team development through training and regular one to one’s, retention, and succession planning.
- Own the end‑to‑end O2C process across all global entities.
- Ensure timely, accurate billing in line with contracts, project milestones, and consultancy deliverables.
- Oversee multi‑currency cash application and customer account reconciliations.
- Standardise global AR processes while adapting to local legal and commercial requirements.
- Ensure correct revenue recognition hand‑offs with accounting and project teams.
- Lead global collections activity, ensuring timely follow‑up on overdue accounts.
- Maintain strong client relationships while ensuring compliance with agreed payment terms.
- Ensure disputes and invoice queries are resolved quickly via coordination with project managers, commercial teams, and operations.
- Monitor and reduce aged debt for all entities, with particular focus on 60+ and 90+ buckets.
- Lead customer credit assessments, onboarding, and annual credit limit reviews.
- Maintain and enforce a global credit policy tailored to consultancy‑based project work.
- Escalate high‑risk exposures and support decision-making at credit committee level.
- Monitor potential bad debt and recommend provisioning.
- Provide clear communication on billing schedules, cash collection expectations, and customer risk.
- Influence stakeholders to ensure cash is prioritised, disputes are resolved, and revenue processes are followed.
- Produce weekly and monthly reporting on collections, aged debt, cashflow forecasts, billing performance, and KPIs.
- Support statutory audits and internal audit requirements.
- Maintain SOX or internal control compliance where required across the O2C process.
- Drive standardisation of global billing and collections processes.
- Identify automation, workflow, or ERP enhancements to improve accuracy and efficiency.
- Lead cross‑functional improvement initiatives across Billing, Credit Control, and Project Accounting.
- Maintain up‑to‑date process documentation across UK and Pune teams.
Requirements
- Significant experience in **Accounts Receivable**, **Credit Control**, or **Order‑to‑Cash management** in a multinational environment
- Experience managing **global teams**, including offshore or shared‑service teams
- Strong understanding of project‑based or consultancy billing (milestones, retainers, time & materials, fixed‑fee)
- Exposure to working in and supporting the successful **delivery of Finance Transformation projects**
- Proven ability to reduce aged debt and improve DSO
- Strong leadership and coaching skills, with experience managing teams across different time zones.
- Excellent communication and stakeholder management skills
- Strong financial and analytical capabilities
- Proficiency with ERP systems and reporting tools
- Experience working in a professional services or consulting environment.
- Familiarity with multi‑currency AR and credit processes.
- Experience with process automation or transformation programmes.
- Relevant Accounts Receivable experience of at least 2 years working in AR within a shared services environment
- Excellent written and verbal communication skills, ability to articulate complex information
- Attention to detail, and accurate fact-based interpretation
Benefits
- Reward platform – discounts for over 800 retailers
- 25 days holiday (rising with service)
- Well-being centre
- Recognition programme
- Paid fertility appointments
- Fostering friendly employer
- Pension - matched contribution at 5%
- Life Assurance (4 x basic salary)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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