Solution Engineer at Neostella helping legal teams modernize their case management processes through technology. Collaborating with sales and product teams to deliver effective solutions.
Responsibilities
Participate in Discovery sessions with existing and prospective customers to understand business processes, pain points, and legal technology needs
Act as a subject matter expert regarding the Neostella platform and its value
Understand the entire legal Case Management System eco-system of application partners and their role and fit relative to the Neostella platform
Demonstrate (virtually, or on-site) the Neostella platform
Collaborate with Implementation Services teams and partners to ensure smooth handoffs and successful post-sale execution
Work with Product Development to understand, communicate, and help influence roadmap priorities based on customer feedback
Requirements
Bachelor’s degree preferred (Computer Science, Information Systems, Engineering, or a related field preferred)
5-7 years experience in technical software development, technical consulting role, or Presales Solution Engineering within a B2B SaaS organization
Strong technical mindset with the ability to lead business-focused conversations
Exceptional communication, presentation, and organizational skills
Comfortable engaging with both technical and non-technical stakeholders
Ability to operate as a trusted advisor in complex sales cycles
Self-directed and adaptable in a high-growth environment
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