Communications & Content Associate driving brand communication and content strategy for a legal technology startup growing rapidly. Responsible for managing key channels including email marketing and internal communications.
Responsibilities
Manage internal and external newsletters, announcements, marketing campaigns, event promotions, and customer communications
Partner with Solutions Marketing and Event teams to develop email content
Maintain the email calendar and coordinate scheduling across campaigns
Build and format emails in Salesforce Account Engagement
Monitor performance metrics such as open rates, click-through rates, and engagement and recommend optimizations
Create thought leadership and branded blog content
Interview internal subject matter experts to gather insights
Optimize blog content for readability, search visibility, and SEO best practices
Update website copy to reflect product updates, messaging improvements, and campaign priorities
Create landing pages for paid media campaigns, events, and partnerships
Manage content updates within WordPress
Plan and assist in the creation of internal video communications
Help maintain clear and engaging messaging for internal updates and announcements
Partner with Demand Generation, Solutions Marketing, Events, and Design teams
Maintain a content calendar and publishing timelines to ensure consistent delivery
Track performance metrics for email and blog content
Identify trends in engagement and recommend improvements
Requirements
Bachelor’s degree preferred
1–3 years of experience in content marketing, communications, email marketing, or related roles
Experience building and sending emails within a marketing automation platform (e.g., HubSpot, Marketo, etc.)
Strong writing, editing, and proofreading skills
Highly organized with strong attention to detail
Familiarity with CMS platforms (e.g., WordPress, Webflow, etc.) preferred
Ability to manage multiple projects and deadlines simultaneously
Collaborative and comfortable working cross-functionally
Experience working in fast-paced SaaS or technology environments is a plus
Strong ownership mindset with a focus on execution and accountability
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