Provides strategic leadership for the Scottish Funding Council’s data and digital services function. Focused on product vision, data strategy, and investment priorities across integrated disciplines.
About the role
- Administrative Director providing leadership for Behavioral Health services at NeighborHealth. Accountable for program performance, patient access, and quality of care in the Boston area.
Responsibilities
- Define, develop, and implement short- and long-term strategies to meet organizational objectives, with direction and support from the Senior Vice President.
- Design and oversee the department’s performance improvement program.
- Analyze operations to identify opportunities for improvement; develop project plans and lead implementation efforts.
- Provide structure, coordination, and oversight throughout the project life cycle.
- Lead cross-functional initiatives to ensure health center goals and objectives are achieved.
- Direct efficient and effective behavioral health operations, including clinician scheduling, productivity expectations, space utilization, and telehealth capacity.
- Manage clinical and on-call schedules to ensure appropriate coverage across all sessions.
- Develop and maintain operational dashboards; monitor clinician productivity, panel size, no-show rates, throughput, and service utilization.
- Monitor and report patient access and throughput across outpatient practice areas; implement processes to meet or exceed established goals and benchmarks.
Requirements
- Bachelor’s degree required, master’s degree preferred.
- Minimum of 5 to 7 years of healthcare experience with increasing responsibility across supervisory and management functions.
- Practice Management experience required.
- Strong interpersonal and communication skills, with the ability to build rapport across diverse teams.
- Exceptional problem-solving and conflict-resolution abilities.
- Ability to handle sensitive and confidential matters with professionalism and discretion.
- The ability to work in a fast-paced environment.
Benefits
- Medical & Dental Coverage
- Life and Disability Insurance
- Privileges at Boston Medical Center for Providers
- 401(K) Retirement Plan
- Educational Assistance
- Flexible Spending & Transportation Accounts
- Paid Holidays, Vacations, Sick and Personal Time
- A Generous Staff Development Benefit
- Excellent Malpractice Coverage
- A Designated Medical Staff Office for Physician Support
- Free Parking
- And Much More…
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