Hybrid People Services Coordinator

at Nasstar

• Job title: People Services Coordinator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Cyberjaya, Malaysia

About the role

• People Services Coordinator ensuring a great experience for staff at Nasstar by supporting diverse HR processes and engagement initiatives. Joining Nasstar to promote wellbeing and effective onboarding processes.

Responsibilities

• Coordinate the completion of all people related processes, proactively following up to complete key tasks. Escalate any issues to make sure processes are followed.
• Documentation includes but is not limited to starter and background checks, changes to roles, performance management, training requests.
• Propose improvements to processes for a better employee experience and to reduce administrative efforts.
• Make sure people records and data are up to date and accurate.
• Support Talent Acquisition processes as required.
• Make sure new starters are welcomed into the business and that we have prepared for their arrival. Drive other departments and managers to set up equipment, logins etc.
• Participate in new starter induction training as necessary.
• Make sure managers set objectives for new starters so they are clear what is expected of them and by when.
• Work with managers to plan induction training so new starters can be effective as quickly as possible.
• Resolve employee questions and enquiries or direct them to appropriate contacts.
• Support the implementation of policies and procedures, including representing the People Team in investigations or disciplinary/grievance meetings.
• Promote the wellbeing and fair treatment of all of our people.
• Prepare reports and analyse data as required, including after conducting new starter or engagement surveys, exit interviews.
• Respond promptly and professionally to employee enquiries, escalating when you have exhausted resources at your disposal to locate answers/resolutions.
• Coordinate regular communication from the People Team to managers and the wider business.
• Contribute content for newsletters, e-bulletins and other updates.

Requirements

• Bachelor’s degree or substantial additional working experience
• Good experience of HR administration across the employee lifecycle
• Good knowledge of requirements on businesses for legal compliance in terms of health and safety, employee screening and on-going checks. Actual experience of processing and reviewing documentation
• Experience of preparing reports / spread sheets eg to analyze diversity or in absence monitoring
• Experience of using an HRIS
• Experience of arranging and participating in training sessions
• Experience of working in an ISO certified environment eg 9001,14001, 20001,270001
• Good organization skills

Benefits

• Competitive salary based on experience.
• Training and development provided.
• Opportunity to work with international stakeholders.