Leave of Absence Analyst supporting internal and external partners on leave processes. Coordinating accommodations under applicable laws and ensuring compliance with state leave laws.
About the role
- Providing customer support for child support cases in Florida. Involved in coordinating with partners and resolving case issues along with assisting customers.
Responsibilities
- This position performs customer support for child support cases and is an excellent fit for critical thinkers.
- Initiating and responding to requests.
- Coordinating with internal and external partners.
- Researching and resolving case issues.
- Gathering information and analyzing case data to determine next steps.
- Assisting customers.
- Interacting with legal services providers, other states, employers, and other business partners.
- Making decisions based on case information and provided documentation.
Requirements
- Experience processing information using a computer system.
- Experience conducting research and analyzing information to make decisions.
- Experience communicating with others to gather information.
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
Job title
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