Technical Regulatory Compliance Manager at Starling ensuring compliance with industry regulations and facilitating technology - led solutions. Join a growing team in a fast - paced environment focused on innovation and teamwork.
About the role
- Customs Compliance Analyst supporting Bob’s customs compliance program with analytical skills and attention to detail. Collaborating with cross-functional partners to maintain compliance documentation and streamline import processes.
Responsibilities
- Support the execution and maintenance of Bob’s customs compliance program under the direction of the Director of Customs Compliance and Senior Customs Compliance Advisor.
- Perform accurate classification, valuation and country of origin determinations for imported products.
- Prepare and maintain import documentation, ensuring accuracy and consistency with regulatory and internal policy requirements.
- Monitor import entries, broker filings, and post-entry corrections to ensure compliance and timely resolution of discrepancies.
- Help manage Bob’s participation in the CTPAT program by coordinating documentation, internal assessments and maintaining compliance with Minimum Security Criteria.
- Monitor changes in trade regulations, tariff updates, and customs rulings; summarize and communicate relevant updates to internal stakeholders.
- Support continuous improvement initiatives by documenting and helping implement process enhancements and automation opportunities.
- Maintain accurate and organized compliance records, including classification databases, SOPs, and audit documentation.
- Collaborate with customs brokers and freight forwarders to ensure timely and compliant import clearances.
- Assist with internal audits, broker reviews, and compliance assessments to ensure operational integrity and readiness for external audits.
- Support internal training efforts by maintaining up-to-date reference materials and assisting with compliance education initiatives.
- Provide analytical and administrative support for special compliance projects and ad hoc requests.
Requirements
- Bachelor’s degree, preferably in Supply Chain, International business or associated discipline.
- 2-4 years of experience within supply chain operations and/or trade compliance function
- Working knowledge of U.S. Customs regulations and import documentation requirements.
- Experience with Harmonized Tariff Schedule (HTS) classification and trade data analysis.
- Licensed Customs Broker Certification is a plus, but not required.
- Basic understanding of U.S. import regulations, HTS classification, and customs valuation principles.
- Comfortable working with data, reports, and systems (e.g. CBP ACE Portal) to monitor compliance performance.
- Strong organizational skills with the ability to manage multiple tasks, deadlines, and priorities.
- Proficiency in Microsoft Excel, Word, and PowerPoint; experience with trade systems (e.g., ACE, broker portals, or trade management tools) preferred.
Benefits
- Nationally provided Medical, Dental and Vision Insurance
- Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday!
- 401(k) Profit Sharing Plan with a Generous Company match!
- Pet Insurance to help keep your furry friends happy and healthy
- Life insurance – Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
- Financial Planning, Voluntary Legal Benefits and Wellness Plans
- Generous Employee Discount starting on your 1st day!
- Additional Employee Discounts through the “Hays Perks discount program” offering hundreds of online discounts from your favorite merchants.
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