UX Designer at Qred, owning user journey for digital products in fintech. Leading research activities and collaborating with teams to enhance user experiences.
About the role
- UX Designer at Mutant crafting user experiences from research to design implementation. Collaborating with teams to enhance product usability and accessibility across platforms.
Responsibilities
- Plan and conduct research (interviews, surveys, desk research) and moderated/unmoderated usability tests.
- Map personas, journeys, jobs-to-be-done, flows and opportunities based on qualitative and quantitative data.
- Translate business objectives into hypotheses, UX problems and success criteria (metrics).
- Define information architecture, navigation and end-to-end flows for iOS, Android and responsive Web.
- Produce wireframes (low/medium fidelity) and interactive prototypes (high fidelity) for rapid validation.
- Ensure accessibility (WCAG 2.2 AA) and consistency of patterns (Material 3, Apple HIG).
- Create screens, components and design tokens; evolve and maintain the Design System (documentation, guidelines, versioning).
- Design microinteractions and states (error, loading, empty, success) optimizing clarity and feedback.
- Plan and analyze A/B experiments and usability studies; read analytics (GA4/Amplitude/Mixpanel/Hotjar/FullStory).
- Define and track UX KPIs (conversion rate, task success, task time, SUS/NPS, engagement).
- Provide clear handoff to engineering (Dev Mode, specs, tokens) and follow implementation through to “done”.
- Work in agile squads (Scrum/Kanban), participating in plannings, refinements and dailies.
- Mentor junior designers and collaborate with Product, Engineering, Content/UX Writing and QA.
- Maintain standards, accessibility, visual performance and omnichannel consistency (app, PWA, web, e-mail, etc.).
- Maintain UX backlog, record decisions, risks and experience debt (UX debt).
Requirements
- Experience with Design Systems, continuous discovery and end-to-end cycle (from research to go-live).
- Research & Testing: planning, moderation, analysis, synthesis (personas, journeys, empathy maps).
- UX: information architecture, flows, Nielsen heuristics, WCAG 2.2 AA accessibility.
- UI: typography, layout, grids, color/contrast, component design, states and microinteractions.
- Prototyping: navigable prototypes (mobile/web) for validation and handoff.
- Metrics: reading analytics (GA4/Amplitude/Mixpanel), A/B experiments (VWO/Optimizely/Firebase A/B).
- Handoff & Dev: specifications, tokens/variables, basic HTML/CSS and an understanding of React/Native (concepts) to enable better collaboration with engineering.
- Platforms: Material 3 and Apple HIG; responsiveness (mobile-first).
- Tools (expected proficiency)
- Figma & FigJam (components, variants, auto-layout, variables/tokens, Dev Mode, libraries).
- Miro/FigJam (workshops, mappings), Jira/Confluence/Notion (management and documentation).
- GA4, Hotjar/FullStory, Amplitude/Mixpanel (usage analysis).
- VWO/Optimizely or Firebase A/B Testing (when applicable).
- Adobe CC (Illustrator/Photoshop) for assets; Lottie/After Effects (Bodymovin) for micro-animations.
- Storybook (desirable) for Design↔Engineering integration.
- Differentials: HFI (CUA/CXA), UX Writing/Content Design, heuristics for localization/internationalization, LGPD awareness.
Benefits
- Health and dental insurance;
- Life insurance;
- Commuter allowance (vale-transporte);
- Meal and food vouchers;
- Wellhub (Gympass);
- Childcare allowance;
- Assistance for children with disabilities;
- Performance bonus;
- Birthday day off;
- Alelo Multibenefícios;
- Allya – partnerships and discounts via the app;
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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