Senior Product Owner leading a financial transformation initiative focused on optimizing client liabilities. Requires hybrid work presence in Santiago with significant project management responsibilities.
About the role
- Commercial Card Product Manager shaping payment systems strategy at MUFG. Overseeing product development and enhancing customer payment experiences with rigorous compliance and trend analysis.
Responsibilities
- Play an integral role in shaping the strategic direction and execution of payment systems within our organization.
- Define and drive strategy and product development with measurable P&L impact.
- Implement and manage payment solutions that enhance customer experience and align with MUFG’s financial goals.
- Analyze payment trends, optimize platforms, and ensure compliance with regulatory frameworks.
- Work with Sr. Product Managers and Head of Commercial Card Product to develop and support the product roadmap.
- Recommend solutions for improving payment reliability, speed, and security.
- Oversee implementation and optimization of payment platforms, gateways, and methods.
- Collaborate with cross-functional teams to integrate payment strategies into broader business plans.
- Monitor payment-related financial metrics, including transaction volumes, costs, and revenue generation.
- Identify risks associated with payment systems and develop mitigation strategies.
- Ensure compliance requirements are met.
- Work closely with product teams to ensure payment features align with user needs.
- Partner with marketing to promote new payment options and educate customers.
- Collaborate with IT teams for technical support and updates on payment platforms.
- Oversee contract negotiations.
- Build out project plans, including business requirements, project planning, and managing expected ROIs.
- Oversee vendor invoicing and validation of contracts.
- Work with front-line and customer advocacy staff to ensure feedback about the product experience is obtained, analyzed, and utilized to drive product changes and enhancements.
- Assist with routine vendor management and risk management tasks.
- Help coordinate internal communications, marketing activities and schedules.
Requirements
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field preferred.
- Minimum of 6 years of experience in payments, financial services, or strategic roles.
- Prior Commercial Card experience is highly preferred.
- Prior exposure to eCommerce and fintech environments is highly desirable.
- Strong analytical skills to interpret data and trends.
- Excellent project management and organizational abilities.
- Effective communication and presentation skills to convey complex ideas.
- Proficiency in payment technologies and platforms.
- Thorough understanding of global payment regulations and compliance standards.
Benefits
- Comprehensive health and wellness benefits
- Retirement plans
- Educational assistance and training programs
- Income replacement for qualified employees with disabilities
- Paid maternity and parental bonding leave
- Paid vacation, sick days, and holidays
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