Client Relationship Manager managing significant client relationships in the energy sector at Allens. Leading client strategy development and enhancing client experience in a hybrid work environment.
About the role
- Senior Relationship Manager at Moneycorp managing corporate client relationships in FX and payments products. Focused on client engagement and driving sustainable growth in Gibraltar and UK market segments.
Responsibilities
- Manage and grow a portfolio of corporate clients across FX, payments, and deposit products.
- Strengthen client engagement through regular contact, business reviews, and tailored financial solutions.
- Ensure all clients receive fair value and good outcomes in alignment with Consumer Duty principles.
- Maximise wallet share through cross-selling based on client needs, data insights, and market dynamics.
- Proactively identify and acquire new corporate clients through targeted outreach, networking, and referral channels.
- Achieve individual revenue and activity targets across FX, payments, and deposit products.
- Deliver commercially viable solutions that support both client requirements and the Bank’s strategic objectives.
- Support clients requiring hedging or structured solutions and coordinate engagement with RMS specialists.
- Maintain strong understanding of market dynamics to guide client conversations and opportunity identification.
- Ensure all client interactions, onboarding, and product recommendations adhere to regulatory and internal governance standards.
- Partner with Compliance, Risk, and Fraud teams to maintain strong operational control and mitigate regulatory or reputational risk.
- Maintain high-quality client files, KYC documentation, and adherence to onboarding procedures.
- Use data insights to identify trends, risks, and growth opportunities within your client portfolio.
- Contribute to deposit-raising initiatives supporting liquidity and balance sheet strength.
- Support commercial reporting requirements and contribute insight to internal performance reviews.
- Work collaboratively with Treasury, RMS, Operations, Compliance, and other internal teams.
- Actively contribute to a high-performance, client-centric culture.
- Support junior colleagues and share knowledge to help build capability across the team.
Requirements
- Proven experience managing commercial client relationships within banking, FX, payments, or financial services.
- Demonstrable track record of achieving revenue and activity targets.
- Strong understanding of FX markets, cash management, payments, and deposit products.
- Familiarity with regulatory frameworks including Consumer Duty.
- Ability to operate effectively in a fast-paced, performance-driven environment.
- Experience with risk management solutions (desirable).
Benefits
- Fostering a culture of belonging and inclusivity
- Equal Opportunity Employer
- Initiatives like DE&I focus groups and value champion network.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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