Collecting delinquent accounts for Truist, a financial services company. Achieving performance expectations and providing exceptional client service.
About the role
- Credit & Collections Analyst managing bill-to-cash and customer credit operations at Mondelēz International. Resolving complex queries, debt collections, and collaborating with sales teams.
Responsibilities
- Resolver complejas consultas que han sido escaladas para un portafolio de clientes
- Coordinar y presidir la reunión de gobernanza con partes interesadas senior
- Visitar las instalaciones del cliente para discutir y recuperar deudas inválidas con partes interesadas senior en las organizaciones del cliente
- Asumir la responsabilidad de las deducciones y trabajar con ventas y otras partes interesadas para reducir oportunidades para que los clientes hagan deducciones
- Colaborar con ventas y otras funciones para gestionar la cobranza de deudas y resolver rápidamente disputas
- Proporcionar orientación al equipo de servicios compartidos para asegurar que la cobranza de deudas vencidas se minimice junto con deudas inválidas
Requirements
- Experiencia mínima de 4 años en cartera, créditos, aplicación de pagos, contabilidad, finanzas.
- Profesional en Economía, Administración de Empresas, Contabilidad, Finanzas, Ingenieria o carreras afines.
- Conocimiento en MS Office y excelente manejo de excel.
- Inglés avanzado.
- Experiencia en compañías de Consumo Masivo. Deseable.
- Manejo de SAP.
Benefits
- No Relocation support available
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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