Leave of Absence Analyst supporting internal and external partners on leave processes. Coordinating accommodations under applicable laws and ensuring compliance with state leave laws.
About the role
- Senior Analyst responsible for analyzing reports and proposing improvements in Ouvidoria processes in Brasília. Collaborating on performance metrics and indicators in the Ouvidoria sector.
Responsibilities
- Analyze the data generated in channel reports, including Ombudsman (Ouvidoria), "Fale Conosco" (Contact Us) and Contact Center
- Prepare monthly reports with performance indicators
- Identify patterns using descriptive statistics and propose improvements
Requirements
- Advanced proficiency with statistical tools such as advanced Excel, Power BI or similar
- Knowledge of Ombudsman (Ouvidoria) indicators, including resolution rate
- Knowledge of sector regulations and standards
Benefits
- Meal allowance and/or meal voucher
- Health plan
- Childcare assistance
- Group life insurance
- SESC card
- among others
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Principal Associate analyzing Cyber controls and developing automated health metrics for Capital One. Collaborating with teams to transform telemetry data into real - time insights and prevent security risks.
Senior Analyst at Huron consulting driving strategic growth and transformation for clients. Collaborating to adopt complex systems and assess operational success with Excel.
Revenue Integrity Analyst II analyzing data and supporting charge capture processes for healthcare services. Collaborating across teams to ensure compliance and optimize revenue for assigned service lines.
Cyber Analyst intern at Kyndryl working on data analytics and cybersecurity projects. Collaborating with experienced professionals to develop IT solutions and enhance security measures.
Demand Planning Analyst at Coca - Cola managing demand analytics and planning for global supply chains. Developing collaborative demand plans and improving demand forecasting processes.
Digital Analyst extracting actionable insights from diverse data sources for digital growth at JCPenney. Collaborating across units to optimize ecommerce and merchandising strategies.
Senior Analyst managing Oracle Cloud EPM platform for Hunter Industries. Collaborating with business leaders to advance digital transformation efforts and ensuring enterprise priorities are supported.
Behavior Analyst Fellow providing ABA therapy under BCBA supervision in a comprehensive fellowship program. Focused on developing clinical skills and client services.
Occupational Safety Health Analyst ensuring compliance with OSHA standards and conducting safety training for the FAA. Working on - site in California or Washington with a focus on environmental safety.