Hybrid Senior Account Manager

at Marsh McLennan

• Job title: Senior Account Manager
• Job type: Full Time
• Experience level: Senior
• Salary: $92,400 - $172,100 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Portland, United States

About the role

• Senior Account Manager managing client insurance relationships for Business Insurance at MMA. Utilizing exceptional client service skills and mentoring colleagues with experience in Property and Casualty insurance.

Responsibilities

• Utilize exceptional client servicing skills to maintain and expand client relationships within your own assigned book of accounts
• Provide professional insurance services to clients by coordinating with Producers, Underwriters, Service Team members and other departments as appropriate
• Provide coverage analysis and risk management recommendations
• Complete applications, prepare submissions, negotiate coverage and pricing with carriers and prepare proposals according to agency standards
• Resolve issues related to billing, make policy changes, and respond to policy coverage related questions in a timely and professional manner
• Prepare exposure comparison, premium comparisons, renewal reviews and renewal proposals
• Provide leadership and mentoring as needed to colleagues within your team
• Participate in continuing education to maintain a P&C license and stay current with all regulations

Requirements

• Active Property & Casualty license
• 5+ years relevant insurance industry experience with at least 3 of those years focused on Property and Casualty, preferably within a brokerage agency
• Experience in managing assigned accounts through the client life cycle, including the renewal process
• Solid coverage, underwriting and risk management knowledge
• Demonstrated leadership skills and ability to mentor others
• Effective oral and written communication and relationship building skills are essential
• Strong analytical and problem-solving skills
• Ability to prepare and facilitate presentations as well as speak to colleagues and clients at all levels
• High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint as well as agency management systems and web browser software
• Exceptional time management and organization skills and demonstrated ability to manage multiple priorities efficiently

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities