Product Manager responsible for applications at Marsh, ensuring performance and reliability. Collaborating across teams to craft best-in-class digital experiences.
Responsibilities
Take product management responsibility for applications, ensuring they meet performance and reliability standards, maintaining their roadmaps, and coordinating development, release, and product adoption.
Collaborate with Product, Engineering, Design, Sales, Partner Management, Marketing, and others to craft and deliver best-in-class digital experiences.
Develop global standards and rollout plans.
Write user stories for engineering, design, and analytics teams.
Apply insights from product analytics tools and qualitative customer and marketplace research to continuously inform new feature prioritization and ongoing enhancements.
Proactively identify and evangelize product best practices globally.
Play a key role in advancing the culture of the organization.
Requirements
15+ years of experience with at least 5 years in product management
Data Analytics: 2+ years of experience managing a data product or using data (e.g., Tableau, Google Analytics, Hive, SQL) to deeply explore trends and drivers
Hands-On Approach: Hands-on experience in partnering with engineering teams on agile product delivery and documenting requirements (e.g., user stories)
Problem-Solving: A creative problem solver who can address challenges, adapt to changing circumstances, and make strategic adjustments to optimize product outcomes
Experience managing run state applications and performing product operations functions (e.g., experiment design, incident management, etc.)
Experience in conducting customer research and analytics to understand customer sentiment and pain points, and leveraging them to make product decisions.
Ability to thrive in change, and having a passion to harness the energy of a fast-paced environment to create meaningful customer and business value.
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