Solutions Engineer partnering with customers to drive analytics value using Mixpanel. Collaborating with Sales Engineers and Account Executives for customer success in technical aspects.
About the role
- Solutions Engineer at Mixpanel who collaborates with sales teams and customers for successful analytics implementation. Responsible for demonstrating technical capabilities and driving customer outcomes.
Responsibilities
- Support Sales Engineers and Account Executives in deal cycles, contributing to technical discovery and solution design
- Deliver standard and semi-customized product demos to prospects
- Assist in qualifying customer use cases and identifying opportunities where Mixpanel can provide value
- Contribute to proof-of-concept projects, including setup, execution, and documentation of results
- Provide guidance on implementation best practices, including instrumentation and data structure
- Collaborate with internal teams (Sales, Product, Engineering, Support) to ensure a smooth customer experience
- Build relationships with customer stakeholders and respond to technical questions
- Capture and share customer feedback with internal teams to inform product improvements
Requirements
- Ability to communicate with both technical and non-technical stakeholders
- Some experience supporting technical sales cycles, customer implementations, or consulting engagements
- 3+ years of experience in Sales Engineering, Customer Success, Solutions Consulting, or a related role
- Working knowledge of data concepts such as SQL, event tracking, or analytics tools
- Familiarity with databases or cloud data warehouses (e.g., Snowflake, BigQuery, Redshift)
- Strong problem-solving skills with the ability to work on moderately complex, well-defined problems
- Solid communication and presentation skills
- Ability to manage multiple workstreams with guidance
- Interest in learning and applying new technologies, including AI tools
- Willingness to travel as needed
Benefits
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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