Manager for stability studies within Grifols, a global healthcare leader in plasma - derived medicines. Overseeing development projects and compliance with regulatory standards.
About the role
- Senior Professional Services Manager advising enterprise customers on maximizing their Mixpanel investment. Build frameworks for service delivery and drive business outcomes with key partnerships.
Responsibilities
- Act as an Executive Advisor for key technical leaders within our customer base and build/maintain strong relationships with senior leadership level personas in enterprise accounts.
- Work closely with Sales to structure new business opportunities and develop comprehensive proposals and presentations for customers.
- Develop tooling, methodologies, and collateral to communicate the value of Mixpanel
- Build repeatable frameworks and industry playbooks to be utilized by Customer Success and partners to sell and deliver solutions beyond initial onboarding.
- Act as the strategic point of contact for a small portfolio of Enterprise customers, owning the strategy and execution plan for key milestones like proof-of-value, time-to-value, and long-term retention/growth.
- Conduct customer, market, and industry research to continuously develop and refine Mixpanel’s service capabilities and organized offerings.
- Present at industry events and represent Mixpanel as a thought leader at executive meetings.
- Author and deliver thought leadership content (e.g., blog posts, white papers) with an opinionated point-of-view on industry trends (e.g., data architecture best practices, analytics/metrics strategy) and highlight the impact of successful services engagements.
Requirements
- 7+ years of experience in Management Consulting or Professional Services roles at B2B SaaS companies with a track record of successful business development and delivery.
- Proven ability to partner with Sales on large enterprise deals, acting as a technical and strategic advisor to define complex people, process, and technology requirements that extend beyond standard "happy path" onboarding.
- Technical expertise in data and analytics, including hands-on experience with Digital Analytics and Product Analytics. Deep knowledge of customer data platforms and their specific place within a company's overall data architecture.
- Strong executive presence, and experience running workshops with customer executives (onsite and virtual) and the ability to create digestible, aesthetically pleasing deliverables.
- Experience with building practice areas and organized, repeatable offerings is highly desirable.
- Experience with program and change management specifically regarding enterprise transformations, digital transformation, and SaaS adoption.
- Technically curious and willing to work across go-to-market teams with a focus on reusable assets and upleveling others
Benefits
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Innovation Manager developing and implementing digital product innovations for NürnbergMesse Group. Leading cross - functional teams and analyzing market trends to drive strategic initiatives.
Application Manager overseeing application operations, optimization, and lifecycle management for ERP systems at NürnbergMesse. Collaborating with internal teams and ensuring compliance guidelines are met.
Audience Manager creating and optimizing customer journeys for Falstaff. Collaborating with multiple teams in a dynamic and innovative environment.
Customer Manager driving sales performance and strategic growth within designated customer accounts in Seattle, WA market. Strengthening client relationships and executing strategic plans for measurable results.
Area Manager leading Retail Service Merchandisers in a geographic region, managing performance and project work execution. Responsible for effective team management and achieving client expectations.
Area Manager managing Retail Service Merchandisers across a geographical area in Nebraska. Responsible for team leadership, project management, and collaboration with clients and customers.
Area Manager leading a team of Retail Service Merchandisers in Des Moines, IA. Responsibilities include team management, project oversight, and client relationship maintenance.
Assistant Manager in Fund Administration focusing on Hedge funds performance reporting and NAV calculations. Requires strong accounting skills and the ability to work in high demanding environments.
Junior Manager in medical cannabis aiming to grow partnerships and business strategies. Shaping future health services through innovation in digital health and cannabis product development.