Sr LTD Case Manager managing complex long - term disability claims for Aflac, ensuring client satisfaction and compliance. Utilizing strong skills in claims management and customer service to deliver timely decisions.
About the role
- Customer Manager driving sales performance and strategic growth within designated customer accounts in Seattle, WA market. Strengthening client relationships and executing strategic plans for measurable results.
Responsibilities
- Deliver volume and sales fundamentals—including merchandising, assortment, pricing, and shelving—while optimizing cost efficiency.
- Develop and execute a comprehensive Customer Business Plan aligned with principal priorities.
- Engage directly with key decision-makers to present and sell business plans and growth strategies.
- Maximize revenue through brokerage, commissions, bonuses, and contests while managing expenditures.
- Collaborate with customer operations teams and maintain strong retail execution.
- Oversee trade marketing funds and coordinate direct shipments.
- Maintain proactive communication with key principals and internal teams.
- Partner with Retail Sales Managers on major initiatives.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field—or equivalent professional experience.
- Minimum of 6 months in retail (CPG industry), marketing, space management, or resets.
- Strong command of Microsoft Office Suite (PowerPoint, Excel, Word, Outlook) and web-based applications.
- Excellent presentation and communication skills required.
- Proven ability to manage multiple projects simultaneously with strong organizational and time-management skills.
- Ability to lift up to 50 lbs. and carry up to 20 lbs.
- Willingness and ability to travel as needed.
Benefits
- Flexible scheduling options
- Equal opportunity employer
- Reasonable accommodations for disabilities
- Commitment to trust and transparency
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