Operational and strategic support role for Head of Client Settlements at BID Operations. Driving settlement initiatives and enhancing operational control across payment channels.
About the role
- Data Center Operations Manager leading operations and teams for Mistral’s AI infrastructure in Borlänge, Sweden. Responsible for ensuring operational excellence and security at the data center.
Responsibilities
- Lead the operational management of Mistral’s data center in Borlänge, overseeing build-out, day-to-day operations, and scalability to support our AI infrastructure.
- Hire and manage a local team of hardware engineers to support operations, maintenance, and troubleshooting.
- Oversee hardware deployment, upgrades, and decommissioning, ensuring alignment with Mistral’s infrastructure goals.
- Monitor and enforce Service Level Agreements (SLAs) with data center providers and subcontractors.
- Manage incidents and request tickets, ensuring timely resolution and clear communication with stakeholders.
- Ensure adherence to security protocols, contractual obligations, and regulatory requirements at the data center.
- Provide regular updates to internal teams and external partners on operational status, risks, and improvements.
- Establish processes and best practices for data center operations, ensuring high availability and performance.
- Manage local contracts with DC providers and OEM.
Requirements
- Degree in Computer Science, Electrical/Mechanical Engineering, or related field, or equivalent experience, with a strong understanding of data center technical requirements and operations.
- Proven track record in data center operations, hardware management, or infrastructure support, preferably in HPC or cloud environments.
- Proven experience in recruiting, mentoring, and scaling a technical operations team from a greenfield deployment.
- Experience managing large-scale infrastructure projects, including build-outs, migrations, or upgrades.
- Strong ability to coordinate and lead vendors, contractors, and internal teams, including review, escalation, and contractual engagement.
- Comfortable with contract negotiation and management.
- Hands-on troubleshooting skills and ability to work and lead in critical situations and aggressive timelines.
- Knowledge of data center security standards (physical and digital) and compliance requirements.
- Language Skills: Fluency in English and Swedish is a plus.
Benefits
- Impact: Play a pivotal role in scaling Mistral’s cutting-edge AI infrastructure.
- Growth: Opportunity to shape data center operations from the ground up in a high-growth startup environment.
- Collaboration: Work with a talented, cross-functional team passionate about AI and technology.
- Flexibility: Competitive compensation, benefits, and the chance to contribute to revolutionary projects.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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