Manager, IT Security & Platform Operations at MGMA leading cybersecurity program and Microsoft platform administration. Ensuring high-quality service and collaboration across technical teams in a hybrid setting.
Responsibilities
Lead and mentor a team of technical professionals covering cybersecurity, Microsoft platform administration, and infrastructure
Oversee daily performance of MGMA’s managed service provider (MSP), ensuring accountability, SLA adherence, and high-quality service delivery
Balance hands-on technical execution with strategic program management and planning
Serve as program owner for MGMA’s cybersecurity initiatives and Plan of Action & Milestones (POA&M)
Design, configure, and implement security controls — particularly within Microsoft environments
Perform hands-on work in Microsoft Defender, Purview, Intune, and Azure security center to monitor, analyze, and remediate threats
Conduct periodic risk assessments, manage vulnerability remediation, and lead incident response coordination
Develop security metrics, dashboards, and reports for leadership visibility and board-level communication
Act as the subject matter expert and technical owner for MGMA’s Microsoft ecosystem
Perform configuration, scripting, and administration directly within the platform
Implement governance, compliance, and security policies across the M365 environment
Oversee MGMA’s on-premises data center and networking environment
Manage the help desk and service delivery processes, including SLA design, tracking, and reporting
Develop and report performance metrics related to cybersecurity posture, Microsoft platform performance, and service delivery outcomes.
Requirements
A Bachelor’s Degree in Computer Science, Management Information Systems (MIS) or related field is required
Seven (7) or more years of experience managing enterprise platforms or technical systems
Three (3) or more years of experience leading technical teams
Expert-level knowledge of Microsoft 365 administration, Entra ID, Intune, Purview, Defender, Exchange, Teams, CoPilot and SharePoint
Knowledge in Power Platforms is a plus
Proficiency in PowerShell scripting and automation
Strong understanding of cybersecurity principles, frameworks (NIST, CIS), and control implementation
Working knowledge of on-prem infrastructure and Cisco networking
Experience managing MSP relationships and enforcing SLAs
Familiarity with Agile methodologies, JIRA, and ITIL-based processes
Exceptional communication and stakeholder management skills
Ability to work effectively across departments in a collaborative and agile environment.
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