Security Officer responsible for patrolling and monitoring Mercyhealth facilities in Wisconsin and Illinois. Providing visible deterrence to crime and ensuring the safety of patients and staff.
Responsibilities
Takes initiative to greet all patients, visitors, and Mercyhealth partners in a timely, professional, and courteous manner projecting an open and friendly attitude on a daily basis.
Provides a visible deterrence to crime and prohibited activities by patrolling the buildings, grounds, and parking lots of Mercyhealth to detect any irregularities.
Inspects doors, windows and locks to ensure a high level of security.
Respond to all dispatch/security service calls and overhead emergency code calls.
Checks grounds and areas for cleanliness and safety.
Perform parking lot patrols and enforce Mercyhealth parking policy.
Notifies management/maintenance staff concerning need for major repairs or additions to lighting, heating, and ventilating equipment through initiating a work order.
Assist with completion of fire drills or other drills as requested.
Write clear and accurate daily reports of shift activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Provides initial investigation and documentation of incidents of unusual circumstances reported by Mercyhealth personnel, visitors, physicians, or patients.
Orient and train security staff at respective sites of responsibility as needed and complete training documents.
Monitors the Mercyhealth environment using electronic security equipment (CCTV, Alarms, etc.) as applicable.
Is required to assure and/or request partners and contractors display Mercyhealth badges or required proof of identity.
Duties pertinent to site specific requirements will be assigned.
Ensure the safety of all during takeoff and landings of MedFlights.
Assist with identification of deceased patients and verification of credentials of funeral home and Medical Examiner's Office personnel.
Requirements
High school diploma or equivalent required
Healthcare security experience preferred
Bilingual skills are preferred
Minimum of 2 years’ experience with police, security, or military background
Successful completion of all department required training such as Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc. required within 12 months for new hires
Must maintain this proficiency on an annual basis.
OR Completed 30 credit hours toward obtaining a degree
OR One year with Mercyhealth security
Successful completion of all department required training such as Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc. required
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